The Practical Leader

DECEMBER 6, 2023

The good news for many of us is that our IQ is less important to success and happiness than our EQ (Emotional Quotient or Emotional Intelligence). I’ve extensively quoted and cited the expanding body of emotional intelligence (EI) research for many years in my writing and workshops. Too many are bully bosses.

Emotional Intelligence 97

Emotional Intelligence Self-aware Cooper Workshop 97

Leading Blog

NOVEMBER 28, 2013

Adversaries into Allies is Leadership 101. Leadership is intentional influence. This is a guidebook to emotional intelligence and should be read from cover to cover. Manipulation aims at control, not cooperation. A manipulator will play on your negative emotions in order to elicit your compliance.”

Influence 281

Influence Emotional Intelligence Belief Systems Long-term 281

Miles Anthony Smith

AUGUST 7, 2018

29 Leadership Experts Share Their Top 19 Leadership Competencies & Behaviors for Success (Plus Leaderboard) It seems that the world has a lack of leadership these days, doesn’t it? Why does poor leadership seem to be such an epidemic in government, business, and nonprofits?

Leadership 102

Leadership Self-aware Learning-by-Doing Open-book 102

HR Digest

MAY 5, 2024

You’ll gain insights into emotional intelligence, explore alternative dispute resolution methods, and develop strong interpersonal skills to tackle employee relations with confidence. Ensuring that mediation agreements comply with these laws is crucial to maintain legal and ethical standards.

How To 52

How To Emotional Intelligence Active Listening Policies 52

Miles Anthony Smith

JUNE 5, 2018

Emotional Intelligence. However, it's also the MOST CRITICAL skill in senior management and leadership positions. This generally has to do with soft skills, things the organization can't teach you like leadership skills, the ability to work effectively with a team, time management and follow through, being persistent.

Career 74

Career Advice Succession Learning-by-Doing 74

Building Personal Strength

FEBRUARY 24, 2011

One key area of leadership skill involves coaching. One intellectual movement, called “emotional intelligence,” introduced by Daniel Goleman over 15 years ago, shined a spotlight on people skills. Another problem that makes people skills hard to acquire is that the learning isn’t well supported by books, videos and courses.

Skills 104

Skills Construction Goleman Emotional Intelligence 104

Harvard Business Review

OCTOBER 3, 2017

However, for medium complexity jobs, such as trainers or first line sales managers, that difference grows to 85-100%, and for highly complex jobs, such as senior leadership roles, the contribution of top performers is more than double that of the average performer.

Emotional Intelligence 8

Emotional Intelligence Skills Motivation ROI 8