Harvard Business Review

NOVEMBER 20, 2013

That’s changing fast, of course, as providers are finding that cooperation is as critical to caregiving as cutting edge tests and therapeutics. Our full article describing social capital, its roles in health care, and strategies for building it in health care organizations is available here (PDF).

Social Capital 8

Social Capital Health Care Cooper Storytelling 8

Coaching Tip

DECEMBER 7, 2011

Like all social animals, human beings have an instinctive need to cooperate and rely on each other to satisfy their most basic emotional, psychological, and material needs. The powerful effect of trust is that it enables cooperative behavior without costly and cumbersome monitoring and contracting. .

Team 129

Team Team Building Cooper Bottom-up 129

Harvard Business Review

MARCH 5, 2013

We were building social capital, but we didn't have a way to tell our shareholders — or be held accountable to keep doing it. Make no mistake, I am a capitalist: Someone who puts capital to work, and wants something back. There is no doubt we benefited from this. But we weren't capturing any of it in our financial reports.

Social Capital 12

Social Capital Report Finance Transportation 12

Harvard Business Review

NOVEMBER 4, 2016

Economists, policy makers, executives, educators, the press, and others must become more adept at anger management. Why does all this matter for the purposes of anger management? executives feel that they do not generally seem to have the kind of social capital that would cushion against a big sociopolitical backlash.

Globalization 8

Globalization Education Policies Survey 8

Harvard Business Review

NOVEMBER 16, 2016

The Republicans made clear that they did not want a seat at the table: They would succeed in scuttling the entire effort or, if Democrats managed to pass health care legislation, they would have their battle cry for future elections. Democrats should not take that approach.

Health Care 8

Health Care How To Politics Policies 8