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Is there a code to attraction?

Coaching Tip

Attractive communication creates lasting personal and professional relationships, leads to cooperative resolutions and, ultimately, greater happiness. Baker says that, "Many people conceive of their business dealings as spot market exchanges--value given for value received, period. We communicate in our personal and business lives.

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High-Trust Teams

Coaching Tip

Like all social animals, human beings have an instinctive need to cooperate and rely on each other to satisfy their most basic emotional, psychological, and material needs. The powerful effect of trust is that it enables cooperative behavior without costly and cumbersome monitoring and contracting. .

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Social Capital Is as Important as Financial Capital in Health Care

Harvard Business Review

That’s changing fast, of course, as providers are finding that cooperation is as critical to caregiving as cutting edge tests and therapeutics. Our full article describing social capital, its roles in health care, and strategies for building it in health care organizations is available here (PDF).

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Accountants Will Save the World

Harvard Business Review

We were building social capital, but we didn't have a way to tell our shareholders — or be held accountable to keep doing it. There is no doubt we benefited from this. But we weren't capturing any of it in our financial reports.

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People Are Angry About Globalization. Here’s What to Do About It.

Harvard Business Review

At the same time, we will localize production in big end-use markets like Saudi Arabia. executives feel that they do not generally seem to have the kind of social capital that would cushion against a big sociopolitical backlash. But it is not clear what it does to help address the rage building at home in the U.S. Perhaps U.S.