Remove Cost Center Remove Innovation Remove Management Remove Strategy
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Shadow IT Is Out of the Closet

Harvard Business Review

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

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Develop Your Company’s Cross-Functional Capabilities

Harvard Business Review

In this excerpt from their new book, Strategy That Works , Paul Leinwand and Cesare Mainardi explain why distinctive capabilities are vital to success, and address a fundamental question that many companies overlook: How to bring these capabilities to scale, so that every part of the enterprise can call on them.

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How One Company Made Its Analytics Investment Pay Off

Harvard Business Review

True incorporation requires bold decisions about reorganizing the business to make analytics a key component of strategy. The ABU was set up as a centralized profit center with ambitious targets and with direct reporting to the chief operations officer; most often, similar units are organized as cost centers with no specific targets.

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Charlie Ackerman on Winning A World in Flux

HR Digest

And if not, what are the ways and means of creating a culture where employees are united by curiosity, knowledge, innovation and a shared sense of purpose. The HR Digest: What is Bosch’s secret sauce to being recognized as one of the “Best Workplaces for Innovators?”. Bosch takes great pride in its Business Resource Groups (BRGs).

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A Kodak Moment to Reconsider the Value of IT

Harvard Business Review

It's conceivable that IT's views could have saved the company, had the culture been different and had executive management been willing to listen. But surveys show that more than 25% of firms still think of IT as a cost center, 53% of CIOs' time is focused on cost control, and 54% of companies outsource their IT services.

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Obama and Romney Are Ignoring Hispanic Voters

Harvard Business Review

As founder of the Center for Hispanic Leadership, I can attest to the fact that the U.S. For example, many brands that have made unsuccessful and unprofitable attempts to market to Hispanic consumers using inauthentic tactics have now decided to lump Hispanics into what they call " total market " strategies.

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Why Verizon's iPhone Could Be Good for AT&T

Harvard Business Review

It may seem counterintuitive, but smart companies need to routinely rid themselves of less profitable customers, the same way an asset manager or rebalances an investment portfolio or a Major League Baseball general manager trades a declining player. We call these people Cost Center Consumers, and they come in two flavors.

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