Harvard Business Review

JUNE 26, 2013

The original IT department was formed to centralize a unique expertise that could purchase, implement, and manage technology in the enterprise. Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email.

Supply Chain 8

Supply Chain Competitive Advantage Information Technology How To 8

Harvard Business Review

JUNE 4, 2014

It also has a huge impact on cost, productivity, and customer service. Why can’t managers — even at a very senior level — have open, honest and candid debates, work through their differences, and then reach agreement? Decision spin can be incredibly frustrating at all levels of the organization.

Construction 8

Construction Cost Center Committee Licensing 8

Harvard Business Review

FEBRUARY 9, 2011

It may seem counterintuitive, but smart companies need to routinely rid themselves of less profitable customers, the same way an asset manager or rebalances an investment portfolio or a Major League Baseball general manager trades a declining player. We call these people Cost Center Consumers, and they come in two flavors.

P&L 14

P&L Supply Chain Retail Price 14

Harvard Business Review

SEPTEMBER 21, 2016

One of the things that surprised me most about security at Facebook is the level of attention and support that we receive from the company’s senior management team. By treating security as an integral part of our product life cycle strategy, we’re able to identify and prevent potential security issues at speed and scale.

Team 8

Team P&L Engineering Cost 8

Harvard Business Review

OCTOBER 14, 2015

Those relationships are successful because they build on five realities in population health management. The overwhelming majority of health care costs involve managing patients with chronic conditions such as diabetes, heart disease, and asthma. Insight Center. Measuring Costs and Outcomes in Healthcare.

System 8

System Health Care Retail Cost 8

Harvard Business Review

OCTOBER 12, 2011

It's conceivable that IT's views could have saved the company, had the culture been different and had executive management been willing to listen. But surveys show that more than 25% of firms still think of IT as a cost center, 53% of CIOs' time is focused on cost control, and 54% of companies outsource their IT services.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

JUNE 2, 2011

We manage the measurable, rather than the things that create meaning that fuels creativity, that enables innovative thinking and that helps any company to outpace the market. Yet most organizations still operate much as they did in the industrial age. Am I revealing a certain naïveté in even writing this?

Hamel 16

Hamel Customer Loyalty Creativity Cost Center 16

HR Digest

JANUARY 5, 2022

Most boards underestimate the concept of change management and the science behind human behavioral change. In addition, it’s important to reward leaders who excel in change management, leadership positivity and role modeling, but that is also often overlooked or misunderstood at the board level. Mexico and Canada.

Human Resources 52

Human Resources Education Resources Innovation 52

Harvard Business Review

SEPTEMBER 8, 2017

The first two paths, up and over , occur when CEOs make the shift to a customer-focused growth strategy, and CMOs step up to drive enterprise-wide transformation around the customer experience. Most marketers recognize that marketing is much more than running campaigns and managing brand identity. Up : CMOs are promoted into new roles.

CEO 8

CEO Marketing Span of Control Sports 8

Harvard Business Review

AUGUST 13, 2013

One of the things I''d learned working for a number of CIOs was that IT is most commonly viewed as the largest cost center in the enterprise. Move Beyond Enterprise IT to an API Strategy. Google IT management Technology' There''s only so long enterprises can hold out against that. The Building Blocks of Successful IT.

CIO 8

CIO How To Technology Directory 8

Harvard Business Review

JANUARY 16, 2015

Our understanding of how organizations think and act doesn’t always make this distinction between the interests of the enterprise and its managers. If a close competitor is doing a similar deal, for example, or others in the industry are aligned with the strategy or direction, it will help Top Dogs bring shareholders on board.

P&L 8

P&L Due Diligence CIO COO 8

Harvard Business Review

DECEMBER 6, 2016

For example, when we formed a council focused on the digital business, we worked with Mobley as a way to ensure that the strategy would be more comprehensive. Like marketing, IT is often seen as a cost center rather than revenue generator. Ways to empower all marketers (not just analysts). Establishes data as a top priority.

Marketing 8

Marketing Banking Technology System 8

Harvard Business Review

FEBRUARY 22, 2012

But there are also implications for organizational design and talent management for firms of all sizes. The seven full time employees form a nucleus, or core group to handle program management, operations, and communications. And, of course, this affects management's role and how we all manage our careers. Work is freed.

Participative 15

Participative Decentralization Globalization Cost Center 15

LDRLB

NOVEMBER 12, 2012

HR is an enigmatic profession, as the authors write, “the sad reality is—even in today’s enlightened age of recognizing the value of people to the business—too many top executives still view HR as a non-strategic cost center instead of a core, profit-contributing function.” Measuring the people side of the business is tough.

Ulrich 137

Ulrich Metrics Report Storytelling 137

Harvard Business Review

DECEMBER 18, 2012

A GreenBiz report indicated that progress had slowed or even regressed, but MIT and BCG also declared that sustainability had reached a "tipping point" with more companies putting sustainability "on the management agenda.". In reality, both views were right. Let's look at some top macro- and company-level stories. Macro Trends. In the U.S.,

Supply Chain 9

Supply Chain Constraint P&L Energy 9

Harvard Business Review

OCTOBER 4, 2012

For example, many brands that have made unsuccessful and unprofitable attempts to market to Hispanic consumers using inauthentic tactics have now decided to lump Hispanics into what they call " total market " strategies. Think profit center, not cost center. trillion by 2015, according to a recent Nielsen report.

Policies 15

Policies Short-term Education Diversity 15

Harvard Business Review

OCTOBER 4, 2012

For example, many brands that have made unsuccessful and unprofitable attempts to market to Hispanic consumers using inauthentic tactics have now decided to lump Hispanics into what they call " total market " strategies. Think profit center, not cost center. trillion by 2015, according to a recent Nielsen report.

Policies 8

Policies Short-term Education Diversity 8