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IT Has Finally Cracked the C-Suite

Harvard Business Review

Recently I’ve been having a very hard time talking to students, executives, and business leaders about information technology. In too many companies, IT leaders, relegated to their cost centers, are subordinate to other C-level executives. With the cloud, business units can take responsibility for their own technology.

CIO 9
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A Kodak Moment to Reconsider the Value of IT

Harvard Business Review

It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. IT was viewed as noncore, a cost to be outsourced like janitorial services and security. So it had no voice.

CIO 9
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The Most Successful Brands Focus on Users — Not Buyers

Harvard Business Review

Vail Resorts remade their entire marketing strategy with a program called EpicMix. Golf coaches have long known what marketers are figuring out: the best way to hit the ball is to focus on the swing and follow-through. These changes fundamentally require rethinking strategy, organization, investment, and measurement.

Brand 8