Harvard Business Review

OCTOBER 14, 2015

Our sophisticated pattern-recognition tool, the Predictive Adherence Index , uses pharmacy claims to predict which patients are most likely not to follow their medication regimens. In addition, our Vulnerable Patient Index (VPI) tool identifies which patients are likely to incur high total medical costs.

System 8

System Health Care Retail Cost 8

Harvard Business Review

JUNE 4, 2014

Similarly, when another company needed to reduce its expenses, the pain was spread like peanut butter across the different cost centers because the senior management team couldn’t reach a decision about where to focus — which meant that areas with growth potential lost as much muscle as those with less opportunity.

Construction 8

Construction Cost Center Committee Licensing 8

Harvard Business Review

AUGUST 13, 2013

It''s all the productivity tools and technology you use to get work done, that aren''t part of a line of business; it''s a large portfolio, but any company that has a company directory or something it thinks of as "the intranet" can relate. Reinventing Corporate IT An HBR Insight Center. The Building Blocks of Successful IT.

CIO 8

CIO How To Technology Directory 8

Harvard Business Review

FEBRUARY 9, 2011

We call these people Cost Center Consumers, and they come in two flavors. Divas: These are high maintenance consumers who drive costs up after purchase. They tie up your call centers, incur costly returns, and generate other costs that occur below the gross margin line, which is harder to see.

P&L 14

P&L Supply Chain Retail Price 14

HR Digest

JANUARY 5, 2022

These groups build common ground and provide associates with the tools they need to continue to grow personally and professionally. Without the traditional opportunities to interact with our teams in-person, we’ve had to learn to adapt in many ways, such as adopting video communication tools, virtual whiteboards for innovation, and the like.

Human Resources 52

Human Resources Education Resources Innovation 52

Harvard Business Review

FEBRUARY 8, 2018

“It’s already changing organizations, by moving IT from a cost center to something with a place at the table in a lot of different meetings,” said Chris Jackson, head of cloud platforms at Pearson, a global learning company. “We shape our tools and then our tools shape us.”

Management 10

Management Software BPM Technology 10

Harvard Business Review

DECEMBER 6, 2016

As marketing continues to shift and improve, we’ve come to rely on IT to provide expertise on current technology and, perhaps more importantly, to provide a road map that shows where technology will lead, where integration is critical, and how to make the best use of increasingly sophisticated tools.

Marketing 8

Marketing Banking Technology System 8

Harvard Business Review

FEBRUARY 22, 2012

Virtual work teams form as needed to coordinate curriculum intersection points using Skype and other online tools. Typically an in-house cost center, service is usually viewed as a necessary evil and constantly targeted for "efficiency." And it doesn't just apply to whom we employ. It can change how we to co-create value.

Participative 15

Participative Decentralization Globalization Cost Center 15

Harvard Business Review

DECEMBER 18, 2012

This year, there were countless eco-efficiency stories about companies saving millions of dollars and developing new tools to make buildings, fleets ( Staples and UPS, for example ), and manufacturing much leaner. But companies can also use "open" innovation tools to generate new ideas and invite the world to solve problems together.

Supply Chain 9

Supply Chain Constraint P&L Energy 9

Harvard Business Review

OCTOBER 4, 2012

We need policies and plans to provide educational tools and resources that will help cultivate growth and new marketplace opportunities for Hispanic small businesses owners, as well as culturally-relevant training to get more Hispanics in leadership roles within large corporations. Think profit center, not cost center.

Policies 15

Policies Short-term Education Diversity 15

Harvard Business Review

OCTOBER 4, 2012

We need policies and plans to provide educational tools and resources that will help cultivate growth and new marketplace opportunities for Hispanic small businesses owners, as well as culturally-relevant training to get more Hispanics in leadership roles within large corporations. Think profit center, not cost center.

Policies 8

Policies Short-term Education Diversity 8