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The Complexity of Business Communication

CoachStation

We may well be overcomplicating the language of leadership and business. Gabrielle Dolan: The Future of Leadership Conference, Bris, Sept 2015 After attending the Future of Leadership – Workplace Culture conference in Brisbane last week I have been reflecting on the content from some of the speakers.

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20 Quotes From The Daily Drucker

Six Disciplines

Leadership is not rank. Listening (the first competence of leadership) is not a skill, it is a discipline. Until a business returns a profit that is greater than its cost of capital, it does not create wealth -- it destroys it. There is only one valid definition of business purpose: to create a customer.

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How Passion Can Revolutionize Digital Technology, AND Change The.

Terry Starbucker

Its CEO at the time was great at cutting costs and preserving capital, but investors weren’t buying it. And change it did, because the new CEO had a vision that went beyond product, and costs, and overhead, and costs of capital. It was about passion. And about people who have it. Cosell note his passing.

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The Case for Investing More in People

Harvard Business Review

In turn, the company is achieving lower levels of employee and customer churn, and correspondingly lower employee hiring and customer acquisition costs. The compounding and virtuous effects of increasing customer and employee advocacy more than offset the higher cost of wages.

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The Three Decisions You Need to Own

Harvard Business Review

At many companies the total cash investment in acquisitions, R&D, and fixed assets has not earned back its cost of capital after adjusting for the time lag in realizing incremental benefits. Decision making Leadership' That outcome reflects the wrong allocation and/or ineffective execution.

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When "Creative Destruction" Destroys More than It Creates

Harvard Business Review

My colleagues and I at Bain & Company have been tracking this for forty years, and we have never seen companies losing their leadership positions as quickly as they are today. real revenue and profit growth and earning their cost of capital has steadily declined. A similar pattern hold for airlines. And for telecom.

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What Shareholder Value is Really About

Harvard Business Review

A CEO's job is about resource allocation with a goal of earning a return in excess of the opportunity cost of capital. The challenge is figuring out how to allocate human and financial capital to its best and highest use for the long term. This requires difficult trade-offs.