Remove Cost Remove Energy Remove Human Resources Remove Management
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Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs. According to a survey conducted by Harris Interactive for Careerbuilder.com in 2012, 40 percent of companies said they lost upwards of $25,000 per bad hire in 2011, and 25 percent estimated the cost was more than $50,000.

Cost 206
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Preview Thursday: Clarity First

Lead Change Blog

The manager who posts a vague job description is able to put off defining the specific responsibilities for the role. The project launched with ambiguous purpose leaves the project manager free to interpret results to his advantage. The short-term benefits of ambiguous organizational behaviors come at enormous long-term cost.

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Holding a Seagull Manager Accountable & Fixing the Behavior

Modern Servant Leader

In previous posts, I defined a seagull manager and how to handle one. In short, seagull managers: Fly in, make a lot of noise, dump on everyone and fly out. Here, I offer suggestions for holding a seagull manager accountable and fixing the behavior. If you trust the seagull manager, it is best to tackle the issue head on.

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Five Strategies for Hiring Success

Chart Your Course

The National Association of Colleges and Employers estimates the average cost-per-hire in 2011 and 2012 was $5,100. Some managers are good interviewers, some aren’t. What if you have an introvert interviewing candidates for a sales manager position; or an extrovert interviewing people for an analyst’s position?

Strategy 196
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CMI Hong Kong: updates from the board

Chartered Management Institute

Ann also met with Titania Woo of The Hong Kong Management Association to discuss partnership opportunities in the region. Furthermore, Ann was delighted to be able to personally present a number of Chartered Managers and Fellows with their certificates. Learn more here.

Webinar 98
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HR in 2024: Shaping Tomorrow’s Workforce Through Bold Leadership

HR Digest

The architects of this revolution are the bold and forward-thinking leaders in human resources. Figuring out how to inject energy and passion back into the workplace and work will be key. As we stand at the precipice of 2024, a revolution – not an evolution – awaits. The year ahead demands courage and audacity.

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Leadership Development Carnival – Best of 2022

Leading with Trust

The level of energy, exchange of ideas, supportive behaviors, and group celebrations of success are visible to others. David Grossman shares Change Management Communication: 5-Step Plan + Template. David Grossman shares Change Management Communication: 5-Step Plan + Template. What steps are you taking to make that a reality?