Mike Cardus
OCTOBER 22, 2023
Fostering Group Cohesion: Promoting unity at the cost of critical thinking. Conserving Emotional Energy: Quickly move on without engaging in emotionally taxing conversations. link] Williams, P. “You have to wear many hats.” Avoiding Accountability: To sidestep taking responsibility for issues or mistakes. Robinson, H.
Experience to Lead
MARCH 17, 2022
However, the truth is that quantifying ROI in such a direct financial correlation leads to challenges for L&D professionals. Considering L&D professionals are working directly to upskill people whose minds are very complex systems, it is not a direct line from investment to financial gain.
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Let's Grow Leaders
FEBRUARY 13, 2015
They make smart decisions when they are intimately familiar with our P&L. Everyone here knows what comes in, what goes out, and what everything costs. Energy & Engagement Everything Else chip bell creating a service culture customer experiences' Remember, they are like owners. And, the coffee is on me!”.
Steve Farber
MARCH 13, 2017
These can be tied to how people feel, but also to things like their loyalty to the organization, their energy for projects, their involvement, or their satisfaction. The metrics will be different for every organization, but they will be just as important, if not more, than a standard P&L. Work Inside Out.
Rajesh Setty
FEBRUARY 11, 2014
When people around you are growing, automatically the energy, enthusiasm and optimism goes up helping everyone along the way. If you have the ability to give a valuable gift and if you can do that at a low cost AND if you can do that day in a day out, you have got everything covered. L is for Likeable. P is for Please.
Harvard Business Review
MAY 8, 2012
The money collected will go to purchase Renewable Energy Certificates (RECs) and carbon offsets , allowing Microsoft to declare itself carbon neutral. Microsoft seems more interested in lowering overall carbon emissions and energy use, not just neutrality in and of itself. Accountability throughout the organization. Risk reduction.
Harvard Business Review
AUGUST 5, 2014
I see far too many data that don’t go anywhere and that’s just a cost.”. Point solutions, such as focusing on the call center, the store, or the website, no longer cut it in a multichannel environment, not when delivering excellent customer journeys can increase revenues up to 15 percent and cut costs by up to 20 percent.
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