Strategy Driven

FEBRUARY 6, 2015

Websites that sell products are digital platforms, not the arbitrators of quality in the business world. That means doing things correctly the first time, without wasting counter-productive time in cleaning up mistakes. Productivity translates to profitability in an advantageous climate in which to function.

Quality 50

Quality Metrics Strategic Planning TQM 50

Strategy Driven

NOVEMBER 6, 2015

Design and re-engineering of products-services. Each product-service is budgeted. Assets are adequately valued and managed. Top management has as a priority the need to develop and practice People development, skills and team building responsibilities. The organization maintains and lives by an ethics statement.

Succession 50

Succession Strategic Planning Budgeting Goal 50

Strategy Driven

AUGUST 1, 2014

Have to make cuts everywhere else to pay for rising production costs. We make a good product… that should be enough. Ethics and standards… those are for chumps. Once the PR crisis passes, things will get back to normal. Our human resources department takes care of that. Learn to live with it.

Budgeting 75

Budgeting Risk Management Quality Strategic Planning 75

In the CEO Afterlife

MARCH 21, 2011

Call it a hiccup or a long-term slump; every brand faces a crisis. Whether self-created or a swipe from the blind side, crisis recovery can be elusive. The J&J folks set the crisis management standard for all others to follow—to be prepared for that inevitable day when disaster WILL strike. Human Resources.

Brand 140

Brand CEO Long-term Crisis 140