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The Key Software Tools Modern Business Owners Should Embrace In 2021

Strategy Driven

The modern business world relies on technology and with the rise in remote work , caused in part by the Coronavirus, more companies across the corporate landscape have needed to embrace innovative software solutions to stay productive and cost-efficient. Customer Relationship Management. Cloud Cost Management Solutions.

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The Number 1 Tip to Ensure Returns on Your Firm’s Digital Strategy

N2Growth Blog

We must be able to discern what role we are expecting digital technology to play within the business. It is only with this understanding that we can establish the necessary linkages required to inform digital technology direction-setting. Indeed, it is not enough to have a vivid and compelling business strategy.

Strategy 187
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Our Listening Biases Restrict Success

Strategy Driven

I’m selling insurance. Here is another one: Halfway into a sales call, my client got hooked on his own agenda and didn’t hear reality: Prospect: Well, we don’t have a CRM system that operates as efficiently as we would like, but our tech guys are scheduled 3 years out and our outsourcing group’s not available for another year.

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The 3 Ways Work Can Be Automated

Harvard Business Review

As business leaders and managers, we have become increasingly capable of engaging a workforce that is some combination of virtual and on site, part time and full time, permanent and contingent. How, when, and where should leaders be thinking about applying the various automation technologies to their businesses?

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5 Ways to Increase Your Cross-Selling

Harvard Business Review

banking and insurance businesses. Those events trigger USAA to contact the customer at just the right time, with just the right offer, such as auto insurance when a customer’s daughter is about to turn 16. A similar story can be told in retail banking, insurance, credit cards, retail, and other industries.

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Data Scientists Don’t Scale

Harvard Business Review

Our ongoing obsession with data and analytics technology, and our reverence for the rare data scientist who reigns supreme over this world, has disillusioned many of us. AI is the first technology to make personalized, “audience of one” communication a reality. Wealth management is starting to see this benefit.

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What Knowledge Workers Stand to Gain from Automation

Harvard Business Review

Largely to blame is the approach their companies have taken in applying office technologies. For the technology to deliver value, knowledge workers must do pesky things like extract and move massive amounts of data from one system to another. The technologies and trends shaping tomorrow’s businesses. Insight Center.