N2Growth Blog

MARCH 23, 2010

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 304

Blog CRM Management Brand 304

Lead Change Blog

AUGUST 14, 2018

Get the leadership more involved? This resonates with many people—especially generation Xers and millennials—and ties into many of today’s workplace trends. competitive advantage, value proposition, and market position) and drill down to function-level strategy (e.g., marketing, sales, product development, and innovation).

CRM 172

CRM Tools Competitive Advantage Simon 172

N2Growth Blog

APRIL 2, 2010

Blogging since 2002, being actively involved in digital marketing since the early 90′s, and being online since the days of the ARPANET I have a bit of history with most things digital. Successful businesses adapt to market innovations and thrive, while those that fail to make iterative leaps fall by the wayside.

Media 382

Media Blog Tools Influence 382

Ask Atma

JANUARY 2, 2011

And the Fundaments of managing by objectives : Cascading of organizational goals and objectives, (For example, a top level goal of increasing sales by 20% over a defined period may require a bottom level goal of increasing marketing effectiveness or marketing coverage in order to reach the sales set.). Measuring Value- Valuation.

Management 40

Management CRM Objective Human Resources 40