Next Level Blog
FEBRUARY 1, 2022
In this post, I want to share a short checklist of things senior leaders need to think about and do to shape and drive cultures that make strategies successful. The authors argued that companies had to pick between one of three paths to value creation and success in the market – operational excellence, customer intimacy or product leadership.
Harvard Business Review
JUNE 17, 2015
Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. This way, they can respond very quickly to new or changing customer needs, incrementally. The Future of Operations. Insight Center. Sponsored by GE Corporate.
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Harvard Business Review
FEBRUARY 2, 2018
Customer intimacy. Industrial giants have well-established brands, built strong customer relationships, and signed long-term service contracts. They’ve won the customer’s trust, which is why customers are willing to share data. In short, it is very difficult for a company to disrupt itself.
Harvard Business Review
JUNE 24, 2013
having sacrificed customer intimacy for increased operational excellence gains through widespread cost cutting, are well documented. Organizations worry about fine-tuning their operations to handle the typical situations. Operations Risk management Strategy' and in its home market in the U.K. Not anymore.".
Harvard Business Review
FEBRUARY 3, 2014
Seed investors are mostly operating as growth investors, expecting that the entrepreneur will somehow manage to bridge the gap and bring a concept to realization. In short, they want to come to the rescue of victory. The bar to raise seed funding is getting higher and higher. As an entrepreneur, how do you go from concept to traction?
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