Harvard Business Review

MARCH 27, 2017

For magnitude, the metrics included size of capital investment or operational expenditure and time to expected benefits; the greater the investment or longer the time-to-benefit, the higher the point score. The appropriate delegation of decisions can free even more time.

Process 8

Process Team Delegation Uncertainty 8

Harvard Business Review

OCTOBER 22, 2015

One of the team’s central findings is that TDABC cannot be delegated to the finance function. The team also analyzed patient-pain scores during the hospital stay and attempted to access data on patient-reported pain and functionality, both pre-and post-operatively.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

MAY 5, 2014

He felt overwhelmed by the pressures of the two roles and the need to delegate tasks to associate attorneys. Another client, the chief operating officer of an insurance company, was experiencing massive stress in the context of a work crisis. Apologize and express gratitude.

Stress 11

Stress Chief Operating Officer CEO Micromanagement 11

Harvard Business Review

NOVEMBER 5, 2013

As primary-care-based ACOs, or for that matter any health care organizations operating under global-risk contracts, begin to form around the country, they must address the challenge of managing the cost of specialty care through a combination of disease prevention and reduction of specialist utilization.

Health Care 8

Health Care Organization Incentives Metrics 8

Harvard Business Review

NOVEMBER 17, 2016

Or employers may delegate the purchasing of health care to their employees through high deductible plans, health saving accounts, defined contributions, or health care exchanges, leaving them where they have no leverage with the health care industry. This is where the general concept of bundled services can be applied.

Health Care 8

Health Care Supply Chain Price Quality 8

Harvard Business Review

OCTOBER 9, 2017

The medical literature increasingly offers potential solutions to the inefficiencies that rob patients of physicians’ time and attention, including delegating lower-expertise tasks to non-physician team members, improving the design of the electronic health system, and greatly reducing the paperwork bureaucracy that adds little or no value.

Balanced Scorecard 9

Balanced Scorecard Contingency Plans Active Listening Guidelines 9

Harvard Business Review

APRIL 25, 2014

That metric is misleading because it does not sufficiently reflect the margin differences between sales channels. Some activities can be automated or streamlined, some can be delegated and pooled into back-office sales factories, and others can be cut entirely. That starts by knowing what to measure.

Marketing 9

Marketing ROI B2B Team 9

Harvard Business Review

NOVEMBER 9, 2016

what this produces for the business and for shareholders — the critical outcome metrics by which the organization will be judged. And is it not something that can be delegated or outsourced. They are questions about: why the organization exists and what its purpose is. Games Can Make You a Better Strategist.

Micromanagement 9

Micromanagement Constraint Middle Management Long-term 9

Harvard Business Review

DECEMBER 14, 2012

With every degree of verticalization now made possible by information and communications technologies, the right scope of operations for any given firm is an open question. When your organization is so compartmentalized, each group learns to do its own job according to its own metrics, without worrying about the folks down the hall.

Horizontal Integration 8

Horizontal Integration Company Engineering Brand 8