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Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

Deming Institute

This webcast shows Bob Browne ’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Among other things, this presentation is a good option for those seeking an example that provides historical business results of an organization practicing Deming management methods.

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Transforming Jet-Hot by Viewing the Organization as a System

Deming Institute

Jet-Hot ‘s story provides an example of applying Deming’s work to transform a real enterprise. They used Deming’s ideas to turn around a company being crushed in the marketplace to one delighting their customers. Jet-Hot integrates Deming’s system view with their own management or operating system.

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The 9 Rules of Innovation by Greg Satell

QAspire

Innovation can take many forms from operational innovation to business models and creating platforms. Focus 70% of your resources in improving existing technology (i.e. Dr. Deming on Joy of Work, Innovation and Leadership. Also, innovation doesn’t always mean a flashy new idea. He says, The premise of the rule is simple.

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The value of dignity in work – give or take 6 minutes

Deming Institute

Enter technological ease – management implements the swipe in /swipe out approach to restroom breaks – thus confirming productivity is in the toilet. Imagine the unintended consequences of operation “haste makes waste:” trashed restrooms and unwashed hands. Sticking a pin in confirmation bias for now.

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What Role Does/Should The Deming System of Profound Knowledge Play in the World of “Big Data”?

Deming Institute

Each time technology advances to allow for collection, storage, and analysis of more data, we have the opportunity to expand the boundaries of the systems that we can analyze and improve. Are operational definitions the same across different data sources? As Dr. Deming would say, “ Without a theory there is no learning.”

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Restaurant Week (An elementary look at quality culture fundamentals)

Deming Institute

Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” Deming said that competition squeezes out intrinsic motivation while collaboration nurtures intrinsic motivation, curiosity and joy in learning. Deming, The New Economics, see reference 2, p.

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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

Much of my work focuses on involving people in activities and decisions about their work and how it will change as the technology they use changes. Many years after the curtain came down on my Camelot project, I was asked to lead the process / organization side of a large technology project. And so, I relented. How’s that working out?”

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