Harvard Business Review

OCTOBER 13, 2016

There are currently three technological enablers of work automation: robotic process automation, cognitive automation, and social robotics. The simplest and most mature so far is robotic process automation. First, they can further automate, or completely reengineer, their business processes.

Disaggregation 8

Disaggregation Insurance Technology CRM 8

Harvard Business Review

OCTOBER 12, 2016

Experience with Robotic Process Automation (RPA) seems to confirm this prediction. Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline. Significant investment also takes place in cockpit technology as well as in training and development (e.g.,

Airlines 8

Airlines Disaggregation Customer Loyalty Competitive Advantage 8

Harvard Business Review

MAY 19, 2014

There’s a common perception that product development for digital solutions is easier than it is for physical ones. While this can be true, we’ve seen many digital solutions fail because the product development process is too far removed from the user and lacks a human touch. As the cost of operating online (i.e.,

Disaggregation 8

Disaggregation Motivation Analysis Definition 8

Harvard Business Review

OCTOBER 10, 2016

As work itself is changing, some of the basic tenets of leadership development are being challenged. Work is being disaggregated into tasks that can be dispersed inside and outside of the organization — the “uberization” of work. Developing Tomorrow’s Leaders. Insight Center. Sponsored by Korn Ferry.

Leadership Development 8

Leadership Development Disaggregation Development Leadership 8