Harvard Business Review

FEBRUARY 13, 2012

I've written about the rising significance of soft skills, including in the March 2011 issue of HBR (coauthored with Kevin L. Technical and functional knowledge are vital to making good judgment calls, being legitimate in the eyes of your people, and making resource allocation decisions. And for many people they're harder to learn.

Execution 15

Execution P&L CFO Globalization 15

Harvard Business Review

MARCH 12, 2012

Increasingly, Western companies are developing products in countries like China and India, and then distributing them globally. For example, GE developed an ultra-low-cost ultrasound for rural China which is now marketed in over 100 countries. and which they now sell in Europe and the U.S. and which they now sell in Europe and the U.S.

Glocalization 12

Glocalization Mass Marketing P&L Globalization 12

Harvard Business Review

AUGUST 5, 2014

This diversity reflects not only a deepening understanding of the connection between growth and customer satisfaction, but a much greater awareness of what marketing can do to help forge that bond. Says Abi Comber, Head of Marketing for British Airways: “Having P&L responsibility is incredibly powerful.

P&L 11

P&L Banking Marketing Call Center 11

Harvard Business Review

MAY 6, 2015

Companies as diverse as AIG, Disney, and Intuit have been building innovation teams, launching “accelerator” programs to attract promising startups, and giving employees seed funding to test out new ideas with real customers. P&L impact or other financial impact. Kenneth Andersson. stage to the next.

Metrics 8

Metrics Innovation Company Stage-Gate 8

Harvard Business Review

JANUARY 3, 2014

Candidates also look at firm resources likely to help a new executive succeed and deal effectively with clients, notably the brand, the firm’s reputation, and its external relationships. Some candidates also seek inclusive cultures that welcome diversity and authenticity in leadership style. one respondent asked rhetorically.

Reputation 13

Reputation Consultative P&L Execution 13

Harvard Business Review

MARCH 29, 2011

You're responsible for your own P&L, just like all the other hotel managers, and that includes promotional spending of any kind. After three years and $500 million in development costs, it was a gorgeous hotel, the best designed and best located in the company's portfolio. "What sort of help?" Beatriz, you know how Alegre works.

Case Study 10

Case Study Hotels Price Decentralization 10