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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. 14th Administrator, United States Agency for International Development. Rod MacKenzie – Executive Vice President, Chief Development Officer for Pfizer, member of Pfizer’s Executive Leadership Team. They are also extremely kind and generous.

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We Need Both Networks and Communities

Harvard Business Review

Social media certainly connects us to whoever is on the other end of the line, and so extends our social networks in amazing ways. Drucker Forum 2015: Managing in the Digital Age. This post is one in a series of perspectives by presenters and participants in the 7th Global Drucker Forum.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.