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Leadership Training For High-Potentials, New and Middle Managers

Experience to Lead

Leadership training can help managers to develop their communication skills, which can enhance collaboration, build stronger relationships and reduce misunderstandings. Development Programs To broaden awareness and enable upskilling throughout your organization, we create tailored, scalable and localized Development Programs.

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How to Write a Performance Review: The Journey from Start to Finish

HR Digest

Examine older performance metrics and assessment criteria Establish feedback sources and deadlines for data gathering Determine the quantitative data numbers that you want to consider, as well as qualitative metrics such as communication skills, time management, negotiation skills, etc.

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Will 3-D Printing Cause Traditional Manufacturing to Collapse?

Harvard Business Review

At the high end are premium products developed by specially formed R&D communities that are working on solving the big challenges of the 21st century. A documentation network will help service this market with product reviews, FAQs, easter eggs , and hacks, dividing the new product landscape between producers and support services.

FAQ 9
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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

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