HR Digest

JANUARY 19, 2023

Emily Forrester: Workiva’s values-based culture is really what drives our success as an award-winning place to work. A key part of being successful in the technology field is how well you can innovate. The HR Digest: Workiva was recognized as one of the “Bes t Workplaces in Technology 2022”. Recognition runs right alongside that, too.

Motivation 59

Motivation Forrester Succession Human Resources 59

Harvard Business Review

JUNE 27, 2013

"Innovation" has become a buzzword in the customer experience field. In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. Sixty-four percent have allocated time to innovation activities.

Innovation 8

Innovation Forrester Business Model Long-term 8

Skip Prichard

JULY 19, 2021

Leadership is about showing common courtesies, caring and encouraging the growth and development of those whom you lead. We were all in Newport, Rhode Island, to attend the Navy’s prestigious leadership development course known as Command Leadership School. Leadership is about showing patience, kindness, mercy, caring, and, yes, love.

Leadership 132

Leadership Crisis Learning-by-Doing Team 132

Harvard Business Review

APRIL 18, 2011

Over the past five years, we have followed the rise of customer experience efforts from small outposts to central players in executing company strategies, especially as firms have faced growing challenges in maintaining meaningful differentiation based on product innovation alone. Our organizational culture wasn't optimal to say the least.

B2C 14

B2C B2B Forrester Budgeting 14