HR Digest

JUNE 24, 2023

In this comprehensive guide, we will explore the concept of what HR analytics is, the benefits of HR analytics, HR analytics metrics and how it can transform businesses. Instead of relying on intuition or anecdotal evidence, HR professionals can use data to make informed choices that align with organizational goals.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

SEPTEMBER 24, 2012

Consider that improving Netflix's recommendation-engine accuracy by about 10% proved so challenging that only two teams — of tens of thousands from over 180 countries competing for the $1 million prize — were able to hit the goal. Will Big Data Kill All But the Biggest Retailers? BIG DATA INSIGHT CENTER. More >>.

Metrics 15

Metrics Media PR Benchmarking 15

Harvard Business Review

AUGUST 17, 2017

Many of them responded by including quality metrics in their compensation incentives. As any compensation consultant will tell you, comp plans can address only so many metrics. So for a compensation committee to justify a new metric, it needs to have a strong business case. .”

Execution 11

Execution Metrics Long-term Incentives 11

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. Most companies get metrics all wrong. They allow each department to determine what it wants to measure.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

OCTOBER 9, 2012

They've been around so long that they've developed a gut feel for which statistics matter most. But as Michael Lewis describes in Moneyball , the Oakland Athletics discovered that the metric the team's scouts used to choose players had nothing to do with whether those players would score runs. Useful statistics have two qualities.

Banking 15

Banking Metrics Objective Retail 15

Harvard Business Review

NOVEMBER 12, 2018

The UN, for example, has outlined 17 broad Sustainable Development Goals for 2030. The goals include eliminating poverty, offering affordable and clean energy, achieving gender equality, protecting ecosystems, increasing responsible consumption and production, and much more. Progress is measured with 169 targets.

Execution 10

Execution Incentives How To Committee 10

Harvard Business Review

AUGUST 29, 2016

Without a clear, measurable, value-creating goal, companies risk expending huge amounts of human and capital resources without delivering any real financial return. Their stated goal is typically to improve customer satisfaction at each step of the customer journey. Insight Center. Measuring Marketing Insights.

Retail 14

Retail Apparel Motivation Attrition 14

Harvard Business Review

MARCH 21, 2018

Yet, according to recent consumer research from Kantar Retail, 71% of consumers now claim that loyalty incentive-programs don’t make them loyal at all. CVS Pharmacy, the retail pharmacy of CVS Health, offers another example. Timing is everything. It’s a level of personalization that few companies ever attain.

Loyalty 14

Loyalty Marketing Apparel Maslow 14

Harvard Business Review

SEPTEMBER 24, 2018

But what are the goals of these corporate coworking spaces? This is explicitly the goal at Orange’s VBN, which Ava Virgitti, an employee experience lead for Orange, describes as an “HR lab” to test and learn how teams behave in the presence of leaner and meaner startups. Who uses them? And what do they look like?

Company 10

Company ROI Metrics Engineering 10

Harvard Business Review

OCTOBER 3, 2014

Identify the right metrics that “move the needle.” First, senior management should decide on the business goal for an analytics initiative and the key performance indicators to track that will put them on the right path toward success. Develop a robust root cause analysis capability. Establish a center of gravity for analytics.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

OCTOBER 3, 2014

Identify the right metrics that “move the needle.” ” First, senior management should decide on the business goal for an analytics initiative and the key performance indicators to track that will put them on the right path toward success. Develop a robust root cause analysis capability.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Retail 8

Harvard Business Review

FEBRUARY 7, 2012

In developed markets, Nielsen panel data, IRI reports, and other syndicated, standard metrics, are always there ready to buy. Only 20% of the country's retail market is organized like a WalMart or Carrefour, versus 85% in the US. Simple absolute terms also kept tangible metrics at the forefront of every discussion.

Retail 11

Retail Supply Chain Merchandising Metrics 11

Harvard Business Review

JUNE 30, 2017

When it comes to training and workforce development, lots of them. It has trained and placed 11,000 graduates into entry-level jobs in four sectors: health care, tech, retail/sales, and skilled trades. The metrics we track include: productivity, cost savings in recruitment and training, quality, retention, and speed to promotion.

Training 11

Training ROI Attrition Metrics 11

Harvard Business Review

AUGUST 30, 2018

In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. The retail organization wanted to see how this applied to its stores. ” Every week, employees would have a brief development discussion with their leader on how they were progressing on learning their skills.

Motivation 11

Motivation How To Learning-by-Doing Retail 11

Harvard Business Review

JUNE 22, 2016

For example, do you make and sell things, hire skilled employees and provide services, develop and new IP like software or pharmaceuticals, or build and manage digital networks, be they transactional, informational, or social? This will require reporting on new metrics. Finally, begin to track the progress of your network initiative.

Intangible Assets 10

Intangible Assets Business Model How To Intellectual Capital 10

Harvard Business Review

OCTOBER 23, 2017

At EY, where some of us work, we have developed a tool for social media analytics called SMAART that is able to understand sentiment within consumer and influencer groups. However, when it comes to change, few track performance from project to project beyond knowing which ones met their goals. Build a Dashboard.

Company 8

Company Management Metrics Tools 8

Harvard Business Review

MAY 23, 2012

In fact, the company has about 500 metrics that it tracks every day, the majority of them relating to the customer experience. In our book Repeatability , Chris Zook and I show how top-performing companies typically develop repeatable models that incorporate their strategy in front-line activities. It tracks all those metrics.

Merchandising 13

Merchandising Metrics Restructuring Library 13

Harvard Business Review

APRIL 5, 2012

Consider how market potential estimates helped a business within GE that leases over-the-road trailers to trucking, retail, and manufacturing companies. The business had ambitious revenue growth goals, and sales leaders wanted to focus sales efforts on the most attractive opportunities. Market potential adds insight to sales planning.

Retail 9

Retail Incentives Tactics Pharmaceuticals 9

Harvard Business Review

AUGUST 7, 2018

It starts with a “vision” statement, moves on to “strategic themes” (six in all) and culminates in 28 “strategic goals.” I’ll let you in on the six-step technique I have developed over many years, working with clients and in teaching my public seminars on strategic planning.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

JUNE 7, 2016

Some retailers and manufacturers—in the apparel, footwear, and electronics industries—have launched programs to make their customers interested in preserving their products and preventing things that still have value from going to the landfill. Enormous opportunities also lie with e-waste.

Company 8

Company Apparel Incentives Retail 8

Harvard Business Review

AUGUST 17, 2017

retail), Shira Goodman (Staples, retail), Kevin Johnson (Starbucks, food services), Marc Benioff (Salesforce, software), Susan Wojcicki (YouTube, internet media), David Cohen (Techstars, startup accelerator), Bernard J. .” I chose eleven CEOs: Art Peck (Gap Inc., For example, Gap Inc.

Diversity 8

Diversity CEO Rogers Leadership Pipeline 8

Harvard Business Review

DECEMBER 7, 2017

Among other things, there is growing demand from both retail and institutional investors to align their capital with better environmental and social outcomes, and more resources going into index fund or quasi-indexing products. In both cases, social and environmental metrics matter for the business’s financial success.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

SEPTEMBER 9, 2014

First, CIOs and technical leaders too often take a limited “tech-implementation” view and measure success on deployment metrics like live sites or licenses. Budget for the communication, training and organizational development required to succeed. Engage your HR and Organizational Development people early.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

MARCH 22, 2017

Customers today are not just consumers; they are also creators, developing content and ideas — and encountering challenges — right along with you. Like many retailers, Macy’s has traditionally spent 85% of its marketing budget on driving sales. The metrics also changed. These members are 2.6 The results?

Creativity 14

Creativity Marketing Agility Budgeting 14

Harvard Business Review

DECEMBER 10, 2015

The assumption is that a merger will make it easier to achieve economies of scale, develop a large but narrow network of preferably healthy patients, establish data registries, and integrate expensive technology. With that goal, we thought carefully about each of our clinical service lines: Are we the best at this service line?

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. Phones4U, a UK mobile phone retailer, announced a big increase in the weight of Net Promoter scores in its frontline pay plan. Truly reliable feedback and metrics. And if your metrics aren't trustworthy, then your compensation system won't be either.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

MAY 6, 2016

Why isn’t more of that cash going into developing businesses for long-term gains — the big, outsized gains that come from big bets on the future? The board chose earnings per share (among other financial metrics) to measure and reward executives for long-term performance.

Long-term 8

Long-term Incentives Short-term Management 8

Harvard Business Review

SEPTEMBER 21, 2016

All too often companies misunderstand the value of their cybersecurity teams and underfund their development. Before joining Facebook as a security engineer in 2015, I worked in industries from consulting to manufacturing to retail. This enables developers to quickly and effectively write code that is more secure from the start.

Team 8

Team P&L Engineering Cost 8

Harvard Business Review

JULY 11, 2017

They’re also likely to be paying an even higher premium for the acquisition, betting on a fast—although uncertain—development. The ultimate goal is to signal to the market that the digital acquisition is part of a series of moves that will help you adapt and win in the digitalization of your industry. Insight Center.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. James is using his expertise as a chemical engineer to develop new business models for base-of-the-pyramid consumers.

Real Estate 8

Real Estate Constraint Entrepreneur Restructuring 8

Harvard Business Review

OCTOBER 29, 2012

These deficiencies are as common in health care and education as they are in manufacturing and retail. We've seen organizations make a good start by identifying which processes they need to change (for example, is product development too slow?) and then devising metrics for monitoring progress over the short and long terms.

Management 8

Management Benchmarking Short-term Incentives 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. But, why do we only define patient value by outcomes and cost?

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

DECEMBER 9, 2016

In addition to working with participating providers to target clinical populations for whom virtual care would be appropriate, we asked providers to offer virtual visits to align with BWH population health and access goals.

Health Care 8

Health Care Consultative Video Efficiency 8

Harvard Business Review

MARCH 8, 2016

When it comes to understanding the pace of global digital evolution , the digital growth of developed countries usually has little to tell us about the digital future of developing ones. Improving access factors has a greater impact on digital evolution than improving transaction factors.

Benchmarking 8

Benchmarking Policies Globalization Long-term 8

Harvard Business Review

SEPTEMBER 22, 2011

By working with a few dedicated partners — some were called "value-added-resellers" and some were national retailers such as Best Buy — Apple was able to grow its sales exponentially. As you become successful in something, you develop a feel for how to do it. You have to be willing to do what feels unnatural.

Learning-by-Doing 15

Learning-by-Doing Rogers Marketing Outsourcing 15

Harvard Business Review

SEPTEMBER 12, 2016

Your goal, says Johnson, is to “show that you understand the problem the other person is trying to solve and how your skills put you in a position to help.” If, for instance, colleagues say you are a great people manager, seek out metrics to support that idea. ” The goal is to create a connection on a human level.

How To 8

How To Bond Discount Case Study 8

Harvard Business Review

NOVEMBER 25, 2015

For example, a teacher driven by purpose values or identifies with the goal of educating and empowering children. We determined the weighting of each motive by conducting regressions between each motive and performance across industries, and then simplified to build a simple metric that ranges from -100 to 100.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8