Harvard Business Review

MARCH 7, 2011

Business Reengineering's high priest said core process owners, process maturity, and performance measures are what count. In addition to laying out an approach for making one-time improvements, Reengineering's high priest (the late Michael Hammer) had advice for organizations wanting to sustain improvement.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

MARCH 29, 2017

As the market has matured, AI is beginning to move into enterprises that will use it but not develop it on their own. The very nature of the role aims at bringing the hammer of AI to the nails of whatever problems are lying around. For AI to work in the enterprise , the goals of the enterprise must be the driving force.

Technology 8

Technology Hammer Analysis Competitive Advantage 8

Harvard Business Review

AUGUST 28, 2017

AI technologies like neural-based machine learning and natural language processing are beginning to mature and prove their value, quickly becoming centerpieces of AI technology suites among adopters. Our results suggest there’s still time to climb the learning curve and compete using AI.

Survey 11

Survey Execution First-mover Advantage Technology 11