Lead from Within

JANUARY 7, 2021

Provide (or advocate for) mental health resources at your company. Do everything in your power—ideally through your employee health care plan—to provide accessible, affordable mental health services such as counseling, therapy, and treatment for addiction. The Leadership Gap. 1 N A T I O N A L B E S T S E L L E R.

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How To Crisis Crisis Management Seminar 218

Next Level Blog

MARCH 23, 2021

Last week I had the pleasure of spending some extended time online with a group of coaching and leadership development colleagues. If you’re wearing a bio-monitoring device like an Apple Watch, Fitbit or Oura ring, API’s can pull data on your heart rate, daily step count and sleep quality into the mix as well.

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Class Travel Health Care Quality 246

Skip Prichard

JULY 19, 2021

Whether you are new to studying leadership or have practiced and studied it for many years, I am sure you will benefit and enjoy the leadership lessons today’s post provides. One of your first leadership lessons is “A subordinate’s trust in their leader is the most important factor in the success of any organization.”

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Leadership Crisis Learning-by-Doing Team 132

The Practical Leader

JULY 11, 2011

Customer service and continuous quality improvement have always been important. As organizations struggle to grow revenues and reduce costs in our challenging economic times, service/quality is becoming even more critical. In high service/quality organizations, all three rings are strong and growing. Perceived value is high.

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Quality Six Sigma TQM Health Care 56

Harvard Business Review

NOVEMBER 9, 2018

In health care today, the conversation around transparency centers on the consumer. Health care providers must respond with as much information as possible to ensure appropriate care is delivered, quality and safety are top of mind, and patients and their care team can make thoughtful care decisions.

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Health Care Quality Report Environment 11

Leading Blog

DECEMBER 22, 2016

Large to small, in fields from construction to tech to health care, they win hearts, minds and wallets by innovating ways to stay the obvious choice in the market. By adding digital without compromising the quality of the 160-year-old brand, Burberry regained market superiority in the new retail economy. Embrace disruption.

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Company How To Retail Banking 150

Great Leadership By Dan

MARCH 7, 2016

New DDI research explores leadership differences between men and women and makes the case for gender diversity in the workplace. DDI’s High-Resolution Leadership study reviewed true assessment data from 10,000 global leaders and found no difference in the battle of the sexes for leadership skills.

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Diversity Globalization Transportation Industry 120

Harvard Business Review

OCTOBER 30, 2013

Among the many changes ushered in with the new health care law is the shift to value-based purchasing, which ties a system’s Medicare and Medicaid reimbursements to the quality of the services it provides. These broad drivers are, in fact, common to most of our clients across the health care industry.

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Health Care Quality System Industry 8

Harvard Business Review

OCTOBER 6, 2017

hospitals and health care groups have experimented over the past decade with new management structures and alternative payment models to provide quality health care at lower cost. It may sound odd to suggest that the industry overlooked physicians as it set about reshaping the health care system.

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Health Care Resistance Cost Quality 8

Harvard Business Review

JUNE 20, 2017

health care system spends almost a third of its resources — $750 billion annually — on unnecessary services and inefficient care. These tools are now being used across the continuum of care, from disease surveillance to chronic disease prevention to identifying patients who are at risk of deterioration.

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Health Care Long-term Tools Information Technology 8

Harvard Business Review

FEBRUARY 27, 2018

Some health care leaders view with trepidation the new, disruptive health care alliance formed by Amazon, Berkshire Hathaway, and JPMorgan Chase. If this trio can disrupt the United States’ health care system into consistently delivering high-value care, we will all owe them our gratitude.

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Health Care Survey System Cost 9

Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

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Health Care Metrics Technology System 8

Harvard Business Review

DECEMBER 28, 2015

In six years of working across 60 countries in search of the perfect health system, I have been fascinated by the fact that every country wants to deliver safe, consistently good, financially sustainable health care, but no one has been able to do it. Leading Change in Health Care. Insight Center.

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Health Care System Telecommunications Quality 8

Harvard Business Review

DECEMBER 14, 2017

health care system is begging for disruption. Hundreds of millions of Germans, French, English, Scandinavians, Dutch, Danish, Swiss, Canadians, New Zealanders, and Australians get comparable or better health services for half of what we pay. Paul Taylor/Getty Images. It costs way too much ($3.3 Could this be it?

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Health Care System Insurance Pharmaceuticals 8

Harvard Business Review

OCTOBER 13, 2017

Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. Transforming Health Care. Kelvin Murray/Getty Images. Hamel and Zanini declare that there is “no map to disassembling bureaucracy.”

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Health Care Bureaucracy Hamel System 8

Harvard Business Review

JUNE 29, 2023

Healthcare organizations who understand and work to address the issues PCPs face — and encourage their professional development — will have a distinct competitive advantage.

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Competitive Advantage Positioning Leadership How To 16

Harvard Business Review

JULY 9, 2018

trillion, or almost 18% of its GDP , on health care — that’s $10,000 per person, twice as much as any other country in the industrialized world. We know this because in India innovators have found ways to deliver high-quality care to everyone — rich, poor, and virtually penniless — and make money doing it.

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Health Care Cost Entrepreneur Innovation 8

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

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Health Care Supply Chain Incentives Quality 8

HR Digest

FEBRUARY 4, 2022

Managing people also requires leadership qualities like managing conflicts, motivating employees, delegating responsibility, etc. Showing humility and respect to other people during meetings is another quality employers appreciate. These individuals help clients by following up after leaving a home health care provider.

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Human Resources Resources How To Learning-by-Doing 98

Harvard Business Review

FEBRUARY 24, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. Health systems have to meet three fundamental objectives: Improve the health of individuals and the populations they serve.

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Health Care Innovation GDP Cost 14

Harvard Business Review

DECEMBER 22, 2015

Pay-for-performance programs have enabled payers to hold providers accountable for performance on quality measures. Public reporting has made quality and safety data more transparent. More and more providers are now being held accountable for the cost of care in addition to quality. Leading Change in Health Care.

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Health Care Metrics Document Incubator 8

HR Digest

APRIL 10, 2019

Employee Assistance Program, which one of its aims is to develop services that support a drug-free workplace, has deeply contributed in not only identifying employees struggling with substance abuse but help with viable initiatives. Some people have dismissed the efficacy of EAPs, questioning substantial evidence backing the support claims.

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Health Care Hotels Short-term Long-term 71

Harvard Business Review

NOVEMBER 29, 2018

In this article, I’d like to share the insights we’ve gleaned from the model’s first full year of operation, which hopefully organizations in health care and many other industries will find useful. The reporting lets executive leadership know precisely what is happening and unlocks frontline wisdom.

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Health Care System Metrics Report 11

Harvard Business Review

DECEMBER 5, 2017

The landscape for the delivery of health care in the United States is changing, but the traditional care-delivery players are not the change agents. In fact, this environment is the most disruptive I’ve witnessed in my 35 years in the health care industry. Carol Yepes/Getty Images.

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Health Care Insurance Incentives Venture Funding 8

Harvard Business Review

MARCH 1, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. At first blush, it would appear that entrepreneurship is alive and well in health care.

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Health Care Biotechnology Mayo Pharmaceuticals 15

Harvard Business Review

MARCH 2, 2018

The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. Patients are co-designers, co-developers, and increasingly more responsible for their own and collective health outcomes. Health Care’s New Frontier.

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Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

NOVEMBER 6, 2014

I have worked my entire career in great health systems with fabulous people. And yet, when I go “outside,” I constantly see health care providers working brilliantly together in innovative ways that I had not even imagined. Transparency at University of Utah Health Care. health care work.

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Health Care Examples Mayo Management 11

Harvard Business Review

NOVEMBER 6, 2014

I have worked my entire career in great health systems with fabulous people. And yet, when I go “outside,” I constantly see health care providers working brilliantly together in innovative ways that I had not even imagined. Transparency at University of Utah Health Care. health care work.

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Health Care Examples Mayo Management 11

Harvard Business Review

OCTOBER 28, 2013

But in our experience helping hundreds of hospitals and health systems manage this transformation, we have found three disciplines that are essential to the effort: Importing new knowledge, strategically deploying existing skills, and disseminating leadership across the ranks. Importing New Knowledge. And only 1.2%

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Health Care Innovation Six Sigma Consultative 8

Deming Institute

FEBRUARY 27, 2017

Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011). Its network of twenty-three hospitals and 160 clinics provides more than half of all health care delivered in the region.

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Deming Health Care System Cost 28

Harvard Business Review

SEPTEMBER 24, 2013

That breakthrough is value-based care, the goal of which is to lower health care costs and improve quality and outcomes. Not everyone, however, is onboard yet, because part of the value-based equation is that hospitals will be paid less to deliver better care. How the Health Care World Will Change.

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Health Care Supply Chain Cost Quality 9

Harvard Business Review

SEPTEMBER 17, 2013

Let’s hope that’s true for “value” in health care. Where other mantras – such as quality or managed care – have failed to galvanize the system’s diverse stakeholders, value may have a chance. Porter and colleagues adapt microeconomics to health care through their definition of output: patient-centered health outcomes.

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Health Care Porter Long-term Short-term 8

Harvard Business Review

NOVEMBER 22, 2016

In my role at the GE Foundation , I am lucky enough to meet pioneers with a global vision for health and sustainable development. Leadership begins with sharing a vision with many people in numerous communities from diverse walks of life. Innovating for Value in Health Care. Insight Center. Sponsored by Medtronic.

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Health Care Mentor Globalization Project 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

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Health Care Innovation Cost Self-aware 8

Harvard Business Review

FEBRUARY 24, 2016

For too long, employers have outsourced management of their employees’ health care benefits to those with little incentive to improve value. Engage health systems in change. The HTA “anticipates delivering better health care while reducing costs” through its members’ collective work.

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Health Care Supply Chain Company Presenteeism 8

Harvard Business Review

DECEMBER 3, 2015

More and more health care organizations are beginning to track their performance on outcomes – and they’re finding that getting started isn’t easy. Above all, it requires strong resolve and adept leadership. Above all, it requires strong resolve and adept leadership. Leading Change in Health Care.

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Health Care Mayo Long-term Committee 8

Harvard Business Review

OCTOBER 8, 2015

The shift from volume-based to value-based health care is inevitable. Although that trend is happening slowly in some communities, payers are increasingly basing reimbursements on the quality of care provided, not just the number and type of procedures. What specific strategic elements do they share?

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Health Care Business Model Mayo Short-term 8