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Fostering Employee Innovation at a 150-Year-Old Company

Harvard Business Review

Inspired by John Kotter’s dual-operating structure model, we asked all of these employees to maintain their “day jobs” within the established hierarchy, while also using 5-10% of their time to work on fast-cycle, informal innovation projects across silos. More than 600 were selected. Extending the network.

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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. When a change practitioner talks about data, typically that is qualitative information, generated by a root cause analysis workshop or similar. The issue is that they operate as artisans, not scientists.