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Preview Thursday: Clarity First

Lead Change Blog

Ambiguity prevents organizations from operating with focus, discipline, and engagement. It allows product quality issues to persist to the point of costly and reputation-sapping recalls, or market-share erosion. Lack of clarity insinuates itself into the organization in hundreds of ways, both obvious and insidious.

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How the Architecture of Hospitals Affects Health Outcomes

Harvard Business Review

The size and layout of a room, whether a bed sits in the middle or against a wall (even which wall), how much space is maintained for patients to walk versus how many beds or operating equipment can be accommodated, have not been considered predictors of health outcomes in the past. Previous studies looked only at room scale, not unit scale.)

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The Cure for the Not-for-Profit Crisis

Harvard Business Review

The only area spared from cost reduction is the development group — focused on competitive fundraising.) All of these were worthy, and Rheedlen's reputation and competence attracted donations - up to $10 million by 1999 - but they required a far more diverse operation.

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