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Preview Thursday: Clarity First

Lead Change Blog

Ambiguity prevents organizations from operating with focus, discipline, and engagement. It allows product quality issues to persist to the point of costly and reputation-sapping recalls, or market-share erosion. Lack of clarity insinuates itself into the organization in hundreds of ways, both obvious and insidious.

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Bank of America: Yesterday and Today

Coaching Tip

Many investors are trying to put their arms around Bank of America’s problems and have been left fluttering in the wind,” says Mike Mayo, a bank analyst with Crédit Agricole in New York. The company hasn’t given investors much assurance or confidence. It’s like they’re in the twilight zone.”.

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How the Architecture of Hospitals Affects Health Outcomes

Harvard Business Review

The size and layout of a room, whether a bed sits in the middle or against a wall (even which wall), how much space is maintained for patients to walk versus how many beds or operating equipment can be accommodated, have not been considered predictors of health outcomes in the past. Previous studies looked only at room scale, not unit scale.)

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The Cure for the Not-for-Profit Crisis

Harvard Business Review

All of these were worthy, and Rheedlen's reputation and competence attracted donations - up to $10 million by 1999 - but they required a far more diverse operation. The Mayo Foundation, tied closely to the Mayo Clinic, funds and oversees medical health care research with the capabilities needed to make that research most effective.

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