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Made From Scratch

Leading Blog

It is a well-written story that takes us from his days as a student-athlete through his formative years working his way up in bars and restaurants from busboy to manager, to the wild ride founding and growing Texas Roadhouse into the international success it is today. Instead of offering discounts, focus on product and service quality.

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Five Ways to Spot a Leader in the Wild

LDRLB

CHM is offering a discount t o new customers during the month of August. Scott McDowell helps companies scale. He runs the executive search firm, CHM Partners , and built Hiring Gold to help you attract and hire the best people.

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That’s It! Let Millennials Go

Lead Change Blog

Do everyone in your organization a favor—stop discounting Millennials and free them to discover, develop, and deploy their strengths. A fantastic way to build up and into Millennials is to let them run wild in the fields of creativity. Free their creativity.

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Misinformation Slows Our Collective Response During Crises

The Horizons Tracker

This appeared to be because people in groups would often discount, or discredit, valuable information from the expert, while also starting rumors that weren’t based on evidence or reality. The dissemination of this misinformation would result in indecision among their team, and significantly slowed the decision making process.

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How to Get Employees to Care About Your Company

Let's Grow Leaders

Don’t discount their feedback as “noise” really listen to what they’re hearing from customers. They know the truth better than any one and how it’s been received. Don’t sugar coat the issues. Share your concerns and get them involved to fix them. Listen to What They Hear.

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The Bull who withstood the Monster

In the CEO Afterlife

Monster entered the market after Red Bull, discounted their product, proliferated the hell out of the brand, and committed a boatload of sins that would give marketing pundits Al Reis and Jack Trout migraine headaches. Red Bull’s initial target market was the college crowd. The strategy was wildly successful.

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Why is it so darn easy to say NO?

Women on Business

Happy clients that go wild about you because of the surprising way you serve their needs. Yes, I will talk to my manager and see if we can do that for you.” How about, “YES, I can do some hard work for you even though it would be easier for me to just say no.” The result? Related posts: Are Your Client Delight Efforts Misplaced?