HR Digest

MAY 1, 2019

Creating an Environment that Encourages Cognitive Diversity In a remarkable interview with The HR Digest, Felicia Mayo talks about the value of cognitive diversity in the global business sector and what makes a great leader. Has your advocacy helped inspire other companies to grow and develop this stream of diversity?

Mayo 108

Mayo Diversity Globalization Trends 108

Harvard Business Review

MARCH 2, 2018

We have closely studied three of these models: The Helix Center at Imperial College London, the Center for Innovation at the Mayo Clinic, and the Consortium for Medical Technologies at Massachusetts General Hospital. To source ideas, it often runs two-day hack-a-thons on specific health care challenges.

Health Care 10

Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

DECEMBER 27, 2016

The Mayo Clinic is America’s best hospital, according to the 2016 US News and World Report (USNWR) ranking. The Mayo website notes that it is physician-led because, “This helps ensure a continued focus on our primary value, the needs of the patient come first.” The Best Hospitals. Cleveland Clinic comes in second.

Management 15

Management 360-Degree Feedback Mayo Training 15

Harvard Business Review

OCTOBER 15, 2018

They looked at 12 diverse facilities for evidence of how unit design affects Caesarean rates. For example, hospitals have traditionally measured their success in terms of bed occupancy. Drawing is the only reliable way to make sure diverse people are seeing the same thing.

Health Care 8

Health Care Long-term Mayo Construction 8

Harvard Business Review

OCTOBER 11, 2011

It is the more versatile, general-purpose charities — including such well-known, diverse institutions as The United Way Worldwide and the Salvation Army — that are faring the worst. But the financial meltdown has not affected all charities and not-for-profits equally.

Crisis 12

Crisis Mayo Strategy Short-term 12

Harvard Business Review

MARCH 26, 2018

In research with Margarita Mayo of IE Business School and Natalia Karelaia of INSEAD, I took a different angle on the confidence factor and its relationship to organizational influence. It also reflects how the burden of managing a gender-diverse workplace is placed on the female employees themselves.

Self-aware 10

Self-aware Chief Operating Officer Document Influence 10

Harvard Business Review

JULY 1, 2013

Take McDonald''s for example—the organization''s recent confession to franchisees that 20 percent of customer complaints are due to "unfriendly service," with "rude or unprofessional employees" as the number one complaint is a reminder that the final customer touch point often determines whether or not customers return. Navy SEALs.

Mayo 9

Mayo How To Banking Budgeting 9