Strategy Driven

NOVEMBER 19, 2010

the well-known test preparation company, where he developed and launched the online college that offers Associates and Bachelors degrees and certificates in Business, Information Technology, Nursing, and Law. He also served as President of Kaplan College, a division of Kaplan Inc.,

Planning 50

Planning Audience Succession Library 50

Harvard Business Review

JUNE 17, 2013

This approach has greatly enhanced our ability to defend information systems against attack. Widespread use of antivirus, intrusion detection technologies, improved cryptography algorithms, and methods for blacklisting infected web sites are just a few examples of how technical advances have improved cyber defense.

Game Theory 8

Game Theory Incentives Diversity System 8

Harvard Business Review

AUGUST 10, 2012

With the focus properly on the amazing athletics, I doubt that many viewers paused to wonder how that feat of information technology was possible. The fact is, London 2012 is the largest and most sophisticated sports information technology (IT) project of all time. A few facts might hint at the scale of this challenge.

Committee 14

Committee Project Audience Information Technology 14

Harvard Business Review

OCTOBER 6, 2014

But maybe the thrill of accomplishment in these pockets is diverting senior managers’ attention from another, even more critical opportunity: Digital technologies are also rapidly changing how managers can acquire and assess the information they use to develop and execute on enterprise-wide strategy. To what extent?

Strategy 11

Strategy Scenario Planning Scientific Management Supply Chain 11

Harvard Business Review

JULY 22, 2014

Giving up any form of revenue or market share at a large health system these days would be a courageous decision, but these health systems can make up the revenue (and more) by focusing on performing highly complex, specialized procedures—which often have the biggest of all profit margins—and building a national market for those procedures.

Health Care 8

Health Care Information Technology Learning-by-Doing Information 8

Harvard Business Review

MARCH 26, 2012

Where most managers are forced to spend their days figuring out the next best iteration on their products or services, a handful of companies have been able to exploit scale instead of vision in their pursuit of profit. To understand my point, let's think about how big companies have developed scale advantages through information systems.

Porter 12

Porter Competitive Advantage Safe Harbor Efficiency 12

Harvard Business Review

DECEMBER 9, 2013

Management education today is largely about educating for judgment —developing future leaders’ pattern-matching abilities, usually via exposure to a lot of case studies and other examples, so that they’ll be able to confidently navigate the business landscape. Information & technology' Big Data Demands Big Context.

Information Technology 12

Information Technology Analysis Software Guidelines 12

Harvard Business Review

AUGUST 9, 2012

The history of Customer Relationship Management (CRM) systems holds valuable lessons. The first wave of CRM systems got a boost with success stories in an HBR Article (" Automation to Boost Sales and Marketing ") in 1989 by Moriarty and Swartz. In the second wave, led by Siebel Systems, tens of billions of dollars were spent.

CRM 14

CRM Micromanagement Technology Maturity 14

Harvard Business Review

FEBRUARY 17, 2016

Over the last 10 years, a basic shift has occurred from an IT-deployment view of the world of big systems and even bigger projects toward a people-centric and user-oriented view of hardware, information, and human collaboration and networking. Clearly, business managers and CIOs are lagging. Insight Center.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

MARCH 28, 2014

To complete the revolution in IP voice, however, we still need to untangle the remnants of profoundly complicated regulatory machinery that for decades carefully controlled the Bell System at the federal and state levels. We need to figure out quickly the optimal path to the overdue end-of-life for our venerable phone system.

Technology 8

Technology Information Technology Wireless Proposal 8

Harvard Business Review

MARCH 2, 2018

We have closely studied three of these models: The Helix Center at Imperial College London, the Center for Innovation at the Mayo Clinic, and the Consortium for Medical Technologies at Massachusetts General Hospital. Scoping projects for success and managing ambition: Interdisciplinary design teams are, by nature, optimistic and ambitious.

Health Care 10

Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

FEBRUARY 25, 2015

Employees may feel that the typical game’s points and badges trivialize their work — or, worse, that the company is somehow creating a Big Brother system that expects everyone to act like clones. One trick is to pilot a game with a small, diverse set of users and involve them in co-creating the game’s rules and rewards.

Tools 8

Tools Learning Curve Insurance B2B 8

Harvard Business Review

OCTOBER 4, 2013

With guidance from Paul English, chief technology officer of Kayak, we borrowed a common tool from business — professional virtual communities (PVCs) — and adapted it to leverage the wisdom of the crowds. In business, PVCs are used for knowledge management and exchange across multiple organizations, industries, and geographies.

Globalization 9

Globalization Health Care Information Technology Chief Technology Officer 9

Harvard Business Review

JANUARY 3, 2013

However, although their members can rent the (more urbane and green) Zipcar fleet by the hour and pick up their vehicle at a local parking space using a smartphone app, this is still a dedicated fleet, still inventory that the company has to acquire, manage and monetize. One of my favorite classroom examples is GirlMeetsDress.)

Disaggregation 9

Disaggregation Hammer Mass Marketing Gordon 9

Harvard Business Review

DECEMBER 1, 2015

Many executives pine for their internal IT systems to give them a more consumer-friendly experience. Organizations seek such integration when they buy their ERP systems from vendors like SAP and Oracle. Interoperability across different cloud providers is extremely difficult to realize, and there are few standards.

Execution 8

Execution Hotels Software System 8

Harvard Business Review

MAY 1, 2012

From my perspective, three aphorisms guided Bell Labs' management: The secret to success at Bell Labs is working half-days. The secret to being a great manager at Bell Labs is hiring the right people, giving them the tools they need, pointing them in the right direction, and staying out of their way. Third, manage the people.

Organization 14

Organization Wireless Diversity Quality 14

Harvard Business Review

AUGUST 2, 2013

Whatever approach you choose, you need to create appropriate levels of digital technology synergy, brand integration, investment coordination, skill development, vendor management, and innovation over the long term. Diverse companies are responding to the digital leadership challenge in different and dynamic ways.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

MAY 20, 2016

Once they understood this point, they aimed to provoke change, but by working within the existing management system, not blowing it up. The data provocateurs I’ve worked with form a diverse lot: scientists, HR specialists, people at the lowest management levels, division presidents, relative newcomers, and seasoned veterans.

Quality 11

Quality Resistance Learning-by-Doing Finance 11

Harvard Business Review

JANUARY 31, 2013

On the innovation front, the opportunities are more diverse, but equally powerful. We see advances in materials, processes, and information technology that will make possible entirely new kinds of products and can radically alter how manufacturers operate. Innovations Are Changing The Way We Design Products.

Globalization 9

Globalization Supply Chain Pharmaceuticals McKinsey 9

Harvard Business Review

OCTOBER 12, 2016

Both of these Trojans target system information, online credentials, and banking details. These are also customizable tools that can gather any sort of information the thief wishes. billion has been hacked from the Boleto Bancário, a payment method managed by the Brazilian Federation of Banks, since 2012.

Company 8

Company Banking Information Advice 8

Harvard Business Review

OCTOBER 9, 2012

If you're a senior manager launching a Big Data initiative, you should start by asking three simple, high-level questions to guide your organization's data collection strategy. Instead, it simply became more subtle in its execution: customer-specific offers are now interspersed with more generic ads or a more diverse set of promotions.

Competitive Advantage 8

Competitive Advantage Retail Comparison Business Intelligence 8

Harvard Business Review

JULY 18, 2012

The only negative effect this rise of the long tail should have on venture capitalists is that they need to get better at filtering the increased noise in the system. No longer were technology companies main customers old, white executive managers who got their jollies off on the largest feature set at the cheapest price.

Venture Capitalist 17

Venture Capitalist Software Entrepreneur Engineering 17

Harvard Business Review

JULY 18, 2012

The only negative effect this rise of the long tail should have on venture capitalists is that they need to get better at filtering the increased noise in the system. No longer were technology companies main customers old, white executive managers who got their jollies off on the largest feature set at the cheapest price.

Venture Capitalist 17

Venture Capitalist Software Entrepreneur Engineering 17

Harvard Business Review

APRIL 2, 2011

In the Soviet Union and East Germany, education became a key differentiator among members of this generation, as the best and the brightest were able to excel in the communist system. Education was an important goal for Boomers in Western countries during these years.

Education 14

Education Compliance White Paper Politics 14

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system?

System 8

System Skills Health Care Constraint 8

Harvard Business Review

JANUARY 6, 2016

Over the past 20 years, information technology and digital channels have changed the way consumers shop for products ranging from cars to homes to electronics. Business buyers are more connected and informed than ever before. Systems (e.g., data management, analytics), infrastructures (e.g., Sellers must respond.

B2B 8

B2B Information Information Technology CRM 8

Harvard Business Review

OCTOBER 24, 2014

Here are some of the challenges that I’ve observed: Product management. So instead of creating another pill dispenser, it launched a compliance-enhancing system. Weekly e-mails with detailed reports can also be set up, creating a comprehensive system of medication management. Operations.

Productivity 8

Productivity Products Company Engineering 8

Harvard Business Review

SEPTEMBER 25, 2014

The information most likely to influence the future comes from looking out the window, not in the mirror. Sheer computing power isn’t the key differentiator either, because the predictive future relies less on additional statistical mastication than on a greater diversity of inputs. Information & technology Leadership'

Company 8

Company Intangible Assets Information Self-aware 8

Harvard Business Review

OCTOBER 17, 2017

There is general consensus that a major solution lies in better managing and preventing adult chronic diseases such as diabetes and heart failure. These include infant safety and injury prevention, social work, legal advocacy, case management, tutoring, fitness classes, nutrition and lactation, mental health, and dental care.

Health Care 10

Health Care Metrics Efficiency Absenteeism 10

Harvard Business Review

JUNE 13, 2017

As diverse forces such as social media, climate change, urban migration, and sprawl continue to upend the status quo, employing every tool and service available to help societies respond to disruption is critical. Urban digital nervous system. Estonia has only 1.3

Content 8

Content Transportation Osborne Chief Information Officer 8

Harvard Business Review

AUGUST 7, 2017

This means that companies must leave behind traditional models of proprietary systems, rigid processes, and reliance on a few longtime partners and move toward models that embrace open and flexible structures in which partners can solve business problems together. They Update Their Talent Management Strategies. The reason?

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

JUNE 26, 2017

The four-story glass building designed by Norman Foster seamlessly integrates a long and diverse list of technical achievements — from the enormous solar panel array on the roof to hidden cable management mechanisms at the workstations — all according to Jobs’s uncompromising design standards. Photo courtesy of Apple.

Real Estate 8

Real Estate Technology Hedge Project 8

Harvard Business Review

MARCH 6, 2017

Each node stores and forwards information to all other nodes. Every transaction and its associated value are visible to anyone with access to the system. This sharing requires a complicated management apparatus , mostly provided by VISA. Transparency with Pseudonymity. The banking industry is filled with shared resources.

Supply Chain 13

Supply Chain Decentralization Banking Technology 13

Harvard Business Review

MAY 4, 2017

It’s hard to overstate the significance — and complexity — of the H-1B visa system in the U.S. H-1B visas are granted through an employer-driven system, meaning employers petition the government for visas tied to specific roles. “The workers coming in on H-1Bs are a diverse crowd,” Hanson says.

Outsourcing 9

Outsourcing Engineering Skills Information Technology 9

Harvard Business Review

DECEMBER 3, 2013

Recruiters, HR managers, and investors have always sought better ways of identifying who fits and has potential, and how to allocate opportunities to them. But what if these new possibilities—used by recruiters and managers to efficiently and objectively get the best talent—only bake in current inequities? Or create new ones?

Talent Management 8

Talent Management Class Information Technology Objective 8