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A 100-Year Old Journey of Human Resource Management

HR Digest

Image Credit: www.history.com) At Hawthorne Works, a Western Electric factory in Illinois, Elton Mayo conducted a groundbreaking study. Mayo recognized that workers were complex individuals, greatly influenced by the organizational structure around them. However, in the most unlikely of circumstances, a glimmer of hope emerged.

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Action-Learning based leadership development using entangled-trios

Mike Cardus

Additional focus on creating non-traditional collaborations to bring innovation and fresh eyes to how our company goes about managerial-leadership development, team building, decision making, problem-solving, and innovation. The approach combines vertical leadership development with an Action Learning philosophy. IMPLEMENTATION.

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Putting Humans at the Center of Health Care Innovation

Harvard Business Review

The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. An alternative emerging at healthcare institutions worldwide is human-centered design and co-creation, a set of approaches that can accelerate and humanize healthcare innovation.

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

They represent leaders in their own worlds with a diversity of interests that relate to the topic of coaching. Co-founder of Rose Park Advisors—Disruptive Innovation Fund. A leading thinker on strategy and breakthrough innovation. Tony Marx – President and CEO, New York Public Library – the nation’s largest library system.

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How the Architecture of Hospitals Affects Health Outcomes

Harvard Business Review

They looked at 12 diverse facilities for evidence of how unit design affects Caesarean rates. The Cholera Treatment Center in Haiti, developed in partnership with Haitian health care provider Les Centres GHESKIO, incorporates a wastewater-treatment system designed to prevent recontamination of the water table, stopping the spread of disease.

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The Biggest U.S. Health Care Challenges Are Management Challenges

Harvard Business Review

As part of this process, we formally surveyed more than 150 executives; the sample represented a broad cross-section of health care, with respondents serving in leadership roles at organizations as diverse as physician practices, hospitalist staffing agencies and large health systems.

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Here's How to Actually Empower Customer Service Employees

Harvard Business Review

By doing so, an elite group of companies has enabled their employees to more rapidly address customer problems, anticipate unarticulated needs and drive customer-facing innovation. Brands to the Mayo Clinic and U.S. Innovations such as shopping cart recommendations have been the direct result of entry-level employees taking initiative.

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