Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
Curious Cat
MARCH 10, 2015
Innovation and experimentation become organizational values. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M. When brought together, these teachings consisted of customer-driver quality, dispersed leadership, continuous improvement, action based on facts, data and analysis, and employee participation.
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