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Don’t Be Tyrannized by Old Metrics

Harvard Business Review

Many business leaders are fond of the spurious Peter Drucker quote that “you can’t manage what you can’t measure.” While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. But these metrics can become tyrants. For years, U.S.

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Why Consensus Kills Team Building | N2Growth Blog

N2Growth Blog

And as odd as it may sound, one of the greatest impediments to building productive teams is practicing management by consensus. To be blunt, the concept of equality in the workplace has only made team building more difficult as employees seem to have a sense of undeserved entitlement with regard to their roles and responsibilities.

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The Internet Is Finally Forcing Management to Care About People

Harvard Business Review

The humanist strand of management thinking that celebrates teams and collaboration through respect for customers and workers as human beings has a long and distinguished history. Achieving humanistic management has thus turned out to be a much more intractable problem than most thought leaders expected it to be.

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Long-Termism Is Just as Bad as Short-Termism

Harvard Business Review

Those who call for fixing our financial system and reforming our capital markets often cite the “short-termism” of American companies and their lack of long-term corporate thinking. But we need management reform more than reform of the financial system and capital markets. Their solution? Nor should we.

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Your Strategy Has to Be Flexible — But So Does Your Execution

Harvard Business Review

Peter Drucker said : “Plans are only good intentions unless they immediately degenerate into hard work.” ” Metric obsession. Drucker’s exhortation, “What gets measured gets managed” is often invoked when approaching execution. marketing team offered the same promotion to U.S.

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Lessons from the Three Cups of Tea Controversy

Harvard Business Review

Make sure the metrics reinforce the goals. The reason for focusing on this number is that the CAI and Mortenson both place great weight on this metric — total number of schools, and number of schools built in each region. education), it makes sense to help show progress by focusing on concrete metrics (e.g.

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4 Ways to Build a Productive Sales Culture

Harvard Business Review

That reality drives the distinction between effectiveness (optimization by doing the right things) and efficiency (doing things right) that Peter Drucker and others made years ago. Companies tend to do plans by business unit, regardless of the firm’s go-to-market approach (which often spans business units).