Let's Grow Leaders

JULY 3, 2023

When Dealing with Difficult Customers, Show Up as an Empathetic Expert Most of the time we write about human-centered leadership, but the challenges of dealing with difficult customers came up so frequently in our World Workplace Conflict and Collaboration Research, we thought we’d take a break from our regular programming to help. Here are some powerful phrases to make communicating with difficult customers easier.

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Power How To Follow-up Commitment 234

Rich Gee Group

JULY 3, 2023

Pave the Way for a More Successful and Productive Working Relationship One-on-one meetings with your boss can be a powerful tool to enhance your career development , improve your relationship, and clarify work expectations. These interactions are crucial not only for catching up on your projects and receiving feedback but also for expressing your concerns, proposing new ideas, and understanding your boss's expectations and the company's vision.

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Open-book Construction Objective Commitment 195

Leadership Freak

JULY 3, 2023

The most powerful leadership principle I've learned is, Identity drives behavior. When you lose yourself to work, you forget who you are. Energy drains. Frustration sets in. True success today requires authenticity. Click for more.

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Power Energy Succession Leadership 194

Lead from Within

JULY 3, 2023

What makes a great leader? It’s a question that has been asked by many, and there are countless definitions and qualities that have been proposed. As an executive leadership coach, I have observed that the most successful leaders possess a combination of key qualities that enable them to effectively guide and motivate their team towards success.

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Quality Teamwork Proposal Motivation 144

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

How To

Modern Servant Leader

JULY 3, 2023

Happy Independence Day , United States of America! It was on the 4th of July, 1776 that the Continental Congress adopted our Declaration of Independence from Great Britain. The men who signed that document would be embarrassed by our leadership. The creation of that document, it’s adoption, and the freedom of our nation would not have been possible without great leadership.

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Servant Leader Leadership Document Newsletter 100

Women on Business

JULY 3, 2023

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Loyalty 100

Loyalty 100

The Horizons Tracker

JULY 3, 2023

It’s increasingly well understood that deprived communities are more vulnerable both to air pollution and the negative consequences of climate change. A recent study from North Carolina State University suggests that such communities can also struggle to become more sustainable. The research shows that communities affected by substantial manufacturing job losses in the past 50 years tend to have lower involvement in sustainability planning, limited sustainability-related abilities, and hav

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Industry Short-term Long-term Energy 62

Niagara Institute

JULY 3, 2023

Leadership training is a two-way street. Not only do organizations need to be willing to invest time and money into training their leaders, but leaders themselves need to be willing and ready to actively participate in their own development whenever the chance arises.

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Training Examples Leadership Participative 52

The Horizons Tracker

JULY 3, 2023

Moral behavior is typically something cherished in the workplace, but there have been concerns that creativity thrives better when we’re happy to bend the rules a bit. Research from the University of North Carolina at Chapel Hill suggests that this doesn’t have to be the case, and that morality can in fact spark creativity too. The author emphasizes the existence of moral-based innovations in the business world.

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Morale Creativity Ethics Participative 59

Harvard Business Review

JULY 3, 2023

When you are stuck in an unequal power dynamic, it helps to remember that not only is the placement of power temporary, but you can equalize it. In this article, the author outlines four strategies you can use to creatively pivot in the moment and frame the connection differently, so that you are building the respect you deserve and positively shifting the perception of your power.

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Power Creativity Article Strategy 19

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

How To

The Horizons Tracker

JULY 3, 2023

As remote work mushroomed during the pandemic, attention focused on how fit the homes of workers are for remote working, what impact it may have on town centers, and even on the house prices in suburbs and other places popular with remote workers. During 2021, research from the Business School (formerly Cass), City, University of London and Goldsmiths, University of London showed how remote workers value “third spaces”, such as cafes, bars, and even pubs, that they can work remotely in.

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Library Trends Creativity Advertising 52

Harvard Business Review

JULY 3, 2023

Maybe that conversation can wait? What to focus on—and say—when it can’t.

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Management 11

Leading Blog

JULY 3, 2023

I LOVE ACTION! It’s my favorite part of every movie. Irrevocable decisions will be made. Heroes will push things beyond what’s reasonable. There will be no going back. As exciting as that is for movies, it’s too often a fatal move in business. When leadership decides on a change — a new app, or a new process to help customers — everyone wants to get moving so that they can realize the anticipated results as soon as possible.

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Tips Audience Goal Guidelines 232