Women on Business

OCTOBER 2, 2016

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Positioning 217

Positioning 217

Leadership Freak

OCTOBER 2, 2016

Leaders who can’t accept themselves are sure to look down on others. Perfectionism is self-rejection. Disapproval is the hammer of perfectionistic leaders.

Hammer 172

Hammer Influence Succession Leadership Development 172

Kevin Eikenberry

OCTOBER 2, 2016

By Robert Cialdini Social Psychologist, Robert Cialdini, wrote a book called Influence: The Psychology of Persuasion that is a classic and has sold over 3 million copies. If you haven’t read it, put it on your list. He has revised that book several times and written other books since. While I enjoyed them, none lived […]. The post Pre-suasion: A Revolutionary Way to Influence and Persuade appeared first on Kevin Eikenberry on Leadership & Learning.

Cialdini 157

Cialdini Influence Books Leadership 157

First Friday Book Synopsis

OCTOBER 2, 2016

You may remember that two years ago, I presented a synopsis of Simon Sinek‘s best-seller, Leaders Eat Last: Why Some Teams Pull Together and Others Don’t (New York: Portfolio, 2014) . He is described as an optimist, and touts inspiration as his key deliverable in business. Sinek’s TED talk, “How Great Leaders Inspire Action,” is the third most-watched… Read More Sinek’s Newest Book Debuts at # 5.

Books 89

Books Simon Team Blog 89

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Planning

Eric Jacobson

OCTOBER 2, 2016

If you want to delight your customers, then the book by Steve Curtin, Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver servi

Cost 50

Cost Energy Follow-up Books 50

First Friday Book Synopsis

OCTOBER 2, 2016

You don’t have to buy one, and we will let you in if you do not have one. But, if it is possible for you to wear a purple shirt to the October 7th First Friday Book Synopsis at the Dallas Park City Club, that would help us commemorate our charity sponsorship that day. Our… Read More Please Wear a Purple Shirt to the October 7 Book Synopsis.

Books 83

Books Creativity Blog 83

First Friday Book Synopsis

OCTOBER 2, 2016

At the November First Friday Book Synopsis, Randy Mayeux will present Competing Against Luck: The Story of Innovation and Customer Choice, (New York: Harper, 2016)written by Clayton Christensen as the lead author, along with three others (Taddy Hall, Karen Dillon, and David S. Duncan). The book focuses on marketing and consumer behavior. It is in… Read More Christensen Featured in Interview about Marketing Theory.

Christensen 77

Christensen Marketing Books Innovation 77