Solution Saturday: How to Prevent Cynicism
Leadership Freak
MARCH 4, 2017
Hi Dan, My organization is going through a very large merger with a lot of unknowns in there. Do you have advice on preventing employee cynicism?
Leadership Freak
MARCH 4, 2017
Hi Dan, My organization is going through a very large merger with a lot of unknowns in there. Do you have advice on preventing employee cynicism?
Eric Jacobson
MARCH 4, 2017
In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You." Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you.every time.
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Rapid BI
MARCH 4, 2017
How do we attract and retain clients when we are working as a freelancer? As trainers or consultants we get a meeting booked, we have a successful meeting and we are asked to submit a proposal. Often after submission of a proposal we are disappointed when we are not successful, thinking that it was a ‘done deal’ when […]. The post Attracting clients in a freelance market space – lessons from MLM appeared first on RapidBI.
Joseph Lalonde
MARCH 4, 2017
Being a leader is not an easy task. You need to guide those that follow you to achieve a common goal. It has been said that a motivated worker is a productive worker thus a leader must also be a good role model. A quote from John Quincy Adam says, If your actions inspire others to dream more, learn more, do more and become more, you are a leader.
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Strategy Driven
MARCH 4, 2017
Try as you might, you will never really “own” your business. It is too much part of a bigger network that is too far beyond your control for that. While there might be plenty of directions you want to take your company in, you’ll also be subject to the whims and plans of your fellow humans, who all too often (it can feel like) have plans that are out of sync with your own.
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