In my work with clients I notice trends. After all, we’re all human beings; we’re bound to have some similarities in how we navigate our lives, conflicts and leadership in general, right? The “trend” that’s on my mind this morning is twofold – the behavior of looking “outside” for answers and the trend of “blame.” Exhausting. Not a joyful activity.

As a community manager or administrator, the situations we have to deal with are as varied as life itself. For all talk about the online and offline worlds being different, at the end of the day, they have more in common than they do dissimilar. Unfortunately, this is not just the fun, easy parts of [.].