June, 2009

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Success is not a zero-sum game

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

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Let Your Mind Wander for Your Next Aha

Women's Leadership Exchange

First, thanks for all the great comments on my last blog about the letting the joy of our personal lives interrupt our businesses. And I can't wait to hear more about. Judy George's latest exciting venture in home furnishings that she shared in her comments. which leads me to today's blog. After a personally crazy week of the WLE Fort Lauderdale conference (wow, what great S.

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The answer is not over “there”… Blaming, laming and all sorts of other non-productive ways to navigate conflict

Anese Cavanaugh

In my work with clients I notice trends. After all, we’re all human beings; we’re bound to have some similarities in how we navigate our lives, conflicts and leadership in general, right? The “trend” that’s on my mind this morning is twofold – the behavior of looking “outside” for answers and the trend of “blame.” And more specifically in my awareness today is the absolute waste of energy that comes from doing both.

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Dealing with Suicide On Your Online Community or Forums: How You Can Help and Protect Everyone

Managing Communities

As a community manager or administrator, the situations we have to deal with are as varied as life itself. For all talk about the online and offline worlds being different, at the end of the day, they have more in common than they do dissimilar. Unfortunately, this is not just the fun, easy parts of [.]. Tags: Dealing with Users Managing Staff Managing the Community Thinking.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Another Extreme Leadership Educator

Steve Farber

I wrote recently about principal, Jim Wipke , and his endeavors to bring Extreme Leadership into the world of education. Well…here’s evidence of his influence on another teacher in a very personal, direct way. The following email is from Paul Godwin (posted here with his permission). I don’t share this to toot my own horn–even though it sorta does, I guess–but more to give you a glimpse into the quality of heart that resides and thrives in the world’s great

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Leading By Example & Mistaken Beliefs | You're Not the Boss of Me

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Employee Engagement & the Magic of Remembering In Praise of Peacocks, Nerds, Dorks & Dweebs → June 9, 2009 · 12:29 am ↓ Jump to Comments Leading By Example & Mistaken Beliefs According to Albert Schweitzer , “ Example is not the main thing in influencing others, it is the only thing”.

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Get us on your Kindle

Chartered Management Institute

The Management Blog is now available on Kindle, the Amazon e-book reader. You are not watching this post, click to start watching.

Blog 56
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The Art of Bootist Leadership™: A Special Two Day Retreat – July 24th & 25th, St. Charles, IL

Anese Cavanaugh

The Dare To Engage® Team and I will be hosting a Bootist Retreat in St. Charles, Il on July 24th and 25th where I’ll share the Art of Bootism and help you integrate it into your own life and leadership (if you so choose)! This retreat will help you identify and create your own Bootist Path, improve your leadership, and begin to design the life, relationships, businesses, cultures and results you want.

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Ask Hunch: Should I Become a Forum Moderator?

Managing Communities

So, I was taking a look at Hunch, a site created by Flickr co-founder Caterina Fake, that claims to be a “decision-making tool that gets smarter the more you use it.&# Out of curiosity, I punched in the word “forums&# to see what would come up. The first result was “Should I become a forum [.]. Tags: Humor Managing Staff.

Tools 50
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An (HR) SOS From Ireland

Steve Farber

The following note from Ireland came to us via the Greater Than Yourself site. The writer is specifically asking about GTY as a solution for some far-reaching (heart-wrenching) challenges, and it’s a good question. But I’d like to open it up to any and all solutions. So…what advice do you have for our Irish friend? Would GTY be part of the solution?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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In Praise of Peacocks, Nerds, Dorks & Dweebs | You're Not the Boss.

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Leading By Example & Mistaken Beliefs Ambiguity in Leadership is a Certainty → June 16, 2009 · 3:13 am ↓ Jump to Comments In Praise of Peacocks, Nerds, Dorks & Dweebs Some time ago, I read a book called “ A Peacock in the land of Penguins ”.

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Guest Post: Leadership Lessons from a Kindergarten Class

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Class 110
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Managing Change: The Good, the Bad and the Ugly

Chartered Management Institute

You are part of a process improvement team and change is what you do. Change is good, change is the only way forward, change is the God you worship and the Master you serve so well. So, it comes as a great surprise when people do not seem to appreciate what you are trying to do! You walk into their department, spot all the problems, re-engineer their processes and put controls in place, surely all these are good things?

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Knowledge is power

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Power 100
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5 Ways to Improve DE&I in the Workplace

Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.

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Forward progress

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Taylorism 100
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Realities of change

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Taylorism 100
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Taking chances

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Taylorism 100
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Becoming successful

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

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No Ego: How Leaders Can Cut the Cost of Drama, End Entitlement and Drive Big Results

Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership

Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.

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Personal branding

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Brand 100
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Does your firm have the wrong type of leaders?

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Taylorism 100
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Pay attention to your peers

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

McCarthy 100
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Where to start

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Ethics 100
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Innovation: Five Signs You Might Be Faking It

Every company wants to be a leader in innovation, but how can you tell if your company is really innovating or just going through the motions? See the 5 signs you might be faking innovation and what to do if you are.

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Book Review: Find Your Great Work

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Review 100
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Values or valuables?

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Long-term 100
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As an Administrator or Manager, I’m Always Learning - Please, Please Do the Same

Managing Communities

In life, we meet people who dismiss resources that could help them as being for beginners or “newbies&# or whatever, as if learning from said resources was somehow beneath them. Whether it be books, websites, conference talks or something else, it happens. Perhaps those who are brand new to a particular craft stand the most [.]. Tags: Managing Online Forums (Book) Thinking.

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Should I Republish the Old Episodes of The Community Admin Show?

Managing Communities

From November 18, 2005 through January 20, 2007, I hosted The Community Admin Show, a podcast about random community management related issues. I tackled all sorts of issues, talked about resources and even had some fun features, like what we can learn from Jack Bauer and Dr. Gregory House about community management. Another great part of [.]. Tags: ManagingCommunities.com.

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Tough Comp Conversations: A Guide For Doing Them Right

Speaker: Rusty Lindquist, VP Strategic HR Insights at Bamboo HR

Compensation can be tricky, few things carry as much emotional weight as comp. And with the increased transparency in the market, combined with our collective propensity to rate ourselves against others, the frequency of these very difficult conversations is increasing. In this webinar, we will deconstruct some of the psychology around comp. We’ll take an analytic look at comp’s role in the employee experience, and then we’ll get really tactical with guidance on very specific compensation conver

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Don’t Allow Your Community to Become a Complaint Board for Someone Else’s Forums

Managing Communities

Your community should have it’s own mission. Why do you exist? Who are you? Who are you for? What do you want to be? Those are the things you and your community should be focused on. Unfortunately, what can happen sometimes is that your community is used to talk about another community in a negative way. [.]. Tags: Dealing with Users Managing the Community.

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How Can I Help You? What Do You Want to Know?

Managing Communities

I would really like to do more mailbag type features here on ManagingCommunities.com. I’d like to answer your questions in a post, provide you with some information that you are looking for and link to your site in the process (if you have one - totally optional). Anonymous questions are welcomed, as well, if you’d [.]. Tags: ManagingCommunities.com.

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Follow ManagingCommunities.com Through Facebook

Managing Communities

In addition to the Facebook fan page, I’ve just added ManagingCommunities.com to the NetworkedBlogs Facebook application, making it possible to receive notifications of new posts at ManagingCommunities.com through Facebook. If you are a Facebook user, please consider a subscription. Thank you for reading and for your support. Tags: ManagingCommunities.com.

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I’m Coming to Blog World Expo 2009!

Managing Communities

Last year, I attended Blog World Expo (in it’s second year) for the first time (see my recap) and participated in two panels: “How to Deal with Trolls, Spammers & Sock Puppets&# and “Avoiding Disaster: How Not to Use Social Media.&# It was a lot of fun and a great experience. I’m happy to say that [.]. Tags: Managing Online Forums (Book) Press.

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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.