Efficiency EPS Operations Skills 
Harvard Business Review
APRIL 7, 2015
In the past, the effects of technological change were very much shaped by business leaders’ embrace of scientific management with its emphasis on efficient uniformity, and by simplifying assumptions about the behavior of economic man and the efficiency of bureaucratic organizations. This is a situation that cannot endure.
Harvard Business Review
MARCH 17, 2011
A friend of mine, Godfrey Sullivan , asked me to consider running the operations for the Americas unit at Autodesk. I was being asked to be the complementary half: the internal candidate would be the outward-facing VP running the Americas, but I would run the internal operations of the $200M+ business, owning the title "revenues manager."
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