Leading Blog

NOVEMBER 3, 2023

That’s a shame because the aviation industry as a whole still continues to be an industry model for how to operate with extremely high reliability despite having a highly fragmented set of organizational entities. The biggest challenge for companies when it comes to operational excellence is siloed behavior. Recall how the U.S.

Industry 271

Industry Stage-Gate Organization Company 271

Strategy Driven

JULY 31, 2015

Take ownership of planning programs, rather than abdicate them to human resources or accounting people. Your biggest resource is a wide scope.and the daring to visualize success and then all of its components. An Institutional Review is a look at activities that contribute to an organization's success and well-being.

Article 50

Article Strategy Long-term Mentor 50

Harvard Business Review

DECEMBER 31, 2015

They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs. To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers. It was fully integrated into emergency room operations at St.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

AUGUST 20, 2013

Penn State University''s wellness program has become every human resources director''s worst nightmare: national news. if only Penn State''s administration had had access to a search engine and a calculator. It''s time that HR departments operated the same way. Health Human resources'

Human Resources 11

Human Resources Engineering Morale Health Care 11

Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. This role is common in technology, engineering, and life sciences companies, where domain expertise in narrow and arcane areas can be crucial to market success.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 10

CFO Charan Intangible Assets Human Resources 10

Harvard Business Review

AUGUST 22, 2018

Franklin was in the business of designing, engineering, and manufacturing climate control systems for cars and SUVs. Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. As CFO, Noelle was, of course, concerned about the numbers.

Case Study 12

Case Study CFO Bottom-up Operations 12

Harvard Business Review

DECEMBER 21, 2011

Coco has a unique background because he's not a career HR professional; he started in operations at GE , where he was trained as a Six Sigma Black Belt process improvement expert. Most process engineering starts out as a project," Coco explained. We have an open dialog to make sure we are aligned on a unified cadence," Coco said. "If

Six Sigma 14

Six Sigma Skills Team Compliance 14

HR Digest

MAY 3, 2021

From the vantage point of a lifelong career in human resources, Becky Schmitt talked with The HR Digest about the various programs which have put Cognizant on the global map as one of the top companies for star performers. As a company whose success depends on change management, Cognizant puts a premium on its internal culture.

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Schmitt Diversity Career Human Resources 98

Strategy Driven

AUGUST 3, 2012

An Institutional Review is a look at activities that contribute to an organization’s success and well-being. There is a sense that company operations are out of control. Branch 2: Environmental, safety, IT systems design and computer software, training for computers and technology, architecture, engineering and legal.

Review 57

Review Company Strategic Planning Industry 57

Harvard Business Review

SEPTEMBER 11, 2017

companies can’t fill their open positions, according to a McKinsey Global Institute study that found that analytical, engineering, and management roles are the hardest to fill. Human Resources HR will play a leading role in driving this shift. For instance, 40 percent of U.S.

Content 9

Content Katz Forrester Budgeting 9

Harvard Business Review

APRIL 18, 2013

The only way it can happen: marketing, IT, operations, and human resources functions must collaborate in unprecedented ways. Now when you enter these questions in a search engine, River Pools web pages appear prominently. Collaboration Marketing Operations' How, precisely, did they do this?

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

SEPTEMBER 17, 2014

The partner replied, “Human resource management.”. Off to San Francisco I went to be a human resource management associate at a Big Six consulting firm. He opted to receive a proposal and agreed to review it the next week. Sales is the engine powering all business. It even has management in the title.

Advertising 9

Advertising Human Resources Consultative Career 9

Harvard Business Review

APRIL 4, 2012

It's no news to say that stereotypes exist about which functions women are expected to excel in: Usually these include customer service and human resources. Areas like sales, operations, engineering, IT, R&D, and facilities management are perceived as male bastions.

Engineering 14

Engineering Survey Human Resources Follow-up 14

Harvard Business Review

JUNE 12, 2017

“If we don’t see male kindergarten teachers or female engineers we don’t naturally associate women and men with those jobs, and we apply different standards” when hiring, promoting and evaluating job performance. To begin, you’ll need to understand what hiring prejudices are and how they operate.

Process 8

Process Diversity Sample Software 8

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

JANUARY 27, 2017

They’re constantly driving data-driven reviews and making recommendations. But only the human oversight committee approves what gets “autonomized” and how it is implemented. In reality, “handoffs” and transitions prove to be significant operational problems. It feels like a living, breathing thing.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

DECEMBER 23, 2016

Procurement typically owns your “resource planning system” for contract workers. The disconnect between HR and Procurement often means either choice is suboptimal on its own, so operating managers circumvent both HR and Procurement. Yet HR leaders and operating managers were not aware of the reality revealed by the data.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

JUNE 8, 2018

The CEO’s principal aim therefore is not necessarily to judiciously allocate financial capital but to allocate precious scientific and human resources to the most promising projects and to pull back and redeploy those resources in a timely manner when the prospects of specific projects dim.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

JULY 24, 2018

At the law firm Allen & Overy, the idea of replacing traditional, annual performance appraisals with a technology-enabled continuous feedback system did not come from human resources. How companies are using artificial intelligence in their business operations. It came from a leader within the practice. Insight Center.

Technology 10

Technology Talent Management Process Management 10

Harvard Business Review

OCTOBER 25, 2018

Among the findings: On average, HR leaders lag far behind other professionals in their ability to operate in a highly digital environment and use data to guide business decisions. For example, HR can work with marketing for guidance on search engine optimization (SEO), a skill that can help HR improve its recruitment efforts.

Skills 12

Skills Survey Technology Strategic Planning 12

Harvard Business Review

JANUARY 29, 2015

As Marco Annunziata , Chief Economist at GE, told me, “We’re no longer selling customers just a jet engine, a locomotive, or a wind turbine; we’re bringing data and actionable solutions along with the hardware to reduce costs and improve performance.” Operations Competitive strategy Technology'

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker. Victorio M. So it''s not just us!

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

MARCH 30, 2017

In his recent Harvard Business Review article, Stanford’s Nicholas Bloom presents research on the role that firms play in explaining rising wage inequality in the U.S. Firms varied in the extent to which frontline operators were responsible for programming these machines, versus engineers maintaining control.

Marketing 8

Marketing Short-term Incentives Long-term 8

Harvard Business Review

JULY 14, 2017

In a traditional business, there is little connectivity or co-creation, so the enterprise value is equal to the “mass” of the company — its human resources, financial assets, intellectual property, and physical goods. Human capital. After all, we call the department human resources.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

DECEMBER 29, 2016

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Work with advisory functions such as legal, compliance or human resources? We tell ourselves that we would never do those things. Consult with peers?

Ethics 10

Ethics Company Emotional Intelligence Short-term 10

Harvard Business Review

APRIL 7, 2016

The geofilters combined amusing visuals and messages with the web address of Snapchat’s job page, all in the hope that a Twitter engineer taking a quick Snapchat break might come across the targeted “Fly Higher!” ” message and think, Hey, maybe it’s time for a change.

Marketing 8

Marketing Strategy Hammer Media 8

Harvard Business Review

SEPTEMBER 7, 2011

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Despite her emotions, Ana made a studied observation, ever the engineer: "The spouse's life — that's the weakest point of expatriation, isn't it?" she asked. "We

Case Study 11

Case Study Chemicals ROI Engineering 11

Harvard Business Review

AUGUST 6, 2014

search engine company Inktomi in 2002. By mid-2004, however, the operation was mired in conflict over control and differences in management style. Zhou reportedly felt that the original Yahoos were overpaid and lazy, whereas the Yahoo team felt bullied and believed Zhou wasn’t focused on the Yahoo operations.

Chief Financial Officer 9

Chief Financial Officer Operations Learning-by-Doing IPO 9

Harvard Business Review

NOVEMBER 16, 2011

My company, CareerBuilder (which operates the U.S.'s And the skills required to fill many of the jobs returning first in the recovery — namely in engineering, IT, and healthcare — do not match the skills of Americans most needing work. We have conducted research to discover the extent of the skills deficit problem.

Skills 15

Skills Incentives Training Positioning 15

Strategy Driven

JUNE 3, 2011

Pressures continue and accelerate for companies to stay in operation, become competitive, keep ahead of the marketplace and perform quality work. Niche Review. Provide business owners with a totally different perspective on how they can operate and be more successful. New ways of looking at the core business. Growth Strategies.

Strategic Planning 69

Strategic Planning Benchmarking Long-term Consultative 69

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Human Resource Management : this is the management of the people you have hired. Human Resource Management.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

JUNE 8, 2018

Like many competitors in the apparel industry, Vineyard Vines has kept their operations lean in order to preserve operating margins. This means that they simply do not have the human resources to perform the onerous data analysis and behavioral segmentation needed to inform true one-to-one marketing.

Retail 8

Retail Apparel Engineering Audience 8

Harvard Business Review

OCTOBER 24, 2014

Operations. When product-based companies add services and connectivity, operational requirements increase. Sales operations must consider changes to market segmentation, territory management, and resource allocation. Human resources. Engineering. These may involve new areas for the company (e.g.,

Productivity 8

Productivity Products Company Engineering 8

Harvard Business Review

AUGUST 8, 2014

A similar proposal to Split Finance would likely have been rejected out of hand by organization leaders (and Harvard Business Review editors), because its obvious that the Finance function must fit the organization strategy and leader capabilities. Human resources Leadership Talent management'

Charan 13

Charan Finance Human Resources Supply Chain 13

Harvard Business Review

JUNE 26, 2018

The experience of the typical intrapreneur looks less like Spencer Silver, who developed the Post-It note while at 3M, and more like Steven Sasson, the engineer at Kodak who invented the portable digital camera. As is now well-known, instead of propelling Kodak into the future, the digital camera became a massive missed opportunity.

Incubator 8

Incubator Innovation Strategic Planning Human Resources 8

Harvard Business Review

FEBRUARY 23, 2018

Other managerial occupations that became majority-female were education administration, human resources, property and real estate, and finance. Among the new positions to emerge since 1980, women make up less than 10% of architecture, engineer, and construction managers. Several positions, however, remain dominated by men.

Management 9

Management Real Estate Human Resources Diversity 9