Engineering Leadership Operations Ries 
Harvard Business Review
APRIL 23, 2014
It’s a framework for entrepreneurs, building on “The Lean Startup” by Eric Ries. There is a lot at stake here for GE’s operations strategy. Having the team hear customer feedback firsthand was a big change, especially for the engineers. The feedback was hard for the engineers to hear, but it made a huge impact on them.
Harvard Business Review
APRIL 27, 2015
Over the past two decades, we’ve led dozens of innovation projects and have talked to thousands of managers about the challenge of building a high-performance innovation “engine.” The engine may be otherwise well built, but without just one of these components, it will be essentially worthless.
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