Environment Finance Human Resources Resistance 
Harvard Business Review
JANUARY 27, 2017
Top management told store managers and staff to honor requests and obey directives from their new “colleagues”; the resentment and resistance were palpable. Audit software and human monitors were soon installed to assure compliance. They’re analogous to autonomous resources, as opposed to human resources, departments.
Harvard Business Review
MARCH 14, 2017
This may sound obvious, but it was in sharp contrast to typical patterns in the pharma industry of recruiting from within, resistance to new thinking, and sclerotic bureaucratic structures. At the same time, action on employee feedback has helped create a more sustainable environment and a more collaborative culture.
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