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Mackert and Garfield Named to Board of Examiners for 2015 Malcolm Baldrige National Quality Award

Six Disciplines

—The Commerce Department’s National Institute of Standards and Technology (NIST) has named Casey Mackert, Director of Baldrige Services and Dr. Jan Garfield, Baldrige Client Coach at Six Disciplines Consulting Services in Findlay, Ohio, to the Board of Examiners for the 2015 Malcolm Baldrige National Quality Award.

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Featured Instigator: Eileen McDargh

Lead Change Blog

Focusing on resiliency, Eileen has found great synergy with health care audiences and long term care, educators (as an award-winning educator, she went from teaching kids to grown-ups—who are still like kids), and women’s leadership groups. I quit and never looked back. That was 36 years ago! Micromanage. Don’t miss it.

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What Health Care Leaders Need to Do to Improve Value for Patients

Harvard Business Review

More and more health care organizations are beginning to track their performance on outcomes – and they’re finding that getting started isn’t easy. Above all, it requires strong resolve and adept leadership. Above all, it requires strong resolve and adept leadership. Leading Change in Health Care.

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Helping Patients Make Peace with Death

Harvard Business Review

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. All patients would designate health care proxies. Good end-of-life care is a fundamental component of quality medical care.

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How Do You Know a Great Person When You See One?

Harvard Business Review

The process "has enormous consequences" not for just for aspiring doctors, the Times says, but "also for the entire health care system.". Finally, medical schools are catching up to what best companies have known (and practiced) for years: Being a star performer is about more than just individual star quality.

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How to get an entry-level human resources job?

HR Digest

Managing people also requires leadership qualities like managing conflicts, motivating employees, delegating responsibility, etc. Honesty and ethics are among the best character traits an employer looks for. Showing humility and respect to other people during meetings is another quality employers appreciate.

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A Model Stakeholder Strategy from the Garment Industry

Harvard Business Review

We have positioned ourselves not just as a productivity-driving force but also as an agent of society by investing in education and health care for our people. Increasing income by giving handouts can only be counted as transfers and is unsustainable.