Chart Your Course

AUGUST 14, 2012

By hiring the right people, they reduce turnover, training costs and insure their team of Zapponians stay motivated and passionate about what they do. According to their human resource department, it is harder to get a job at Zappos than to be accepted at Harvard Business School. People have a basic human need to feel appreciated.

Newsletter 165

Newsletter Insurance Class Workshop 165

Michael Lee Stallard

JUNE 7, 2010

The Connection Culture meets universal human needs for respect, recognition, belonging, autonomy, personal growth and meaning. When these needs are met, people thrive individually and collectively. The Connection Culture is ultimately grounded in character strengths and virtues. why is everyone smiling?

Conference 199

Conference Definition McCarthy Godin 199

Michael Lee Stallard

JUNE 8, 2010

I could go on and on listing all the great things Zappos does to meet human needs to thrive, but half the fun (and the best way to learn) comes from reading through the book and jotting them down. In hiring, Zappos has developed a process to identify individuals who have both competence and character that fits a healthy work culture.

McCarthy 210

McCarthy Godin Middle Management Books 210

Michael Lee Stallard

MAY 30, 2010

If people in a culture believe and behave in ways that are consistent with these values — that include respecting and valuing people as human beings — it will boost employee engagement and strategic alignment, which in turn will boost productivity, innovation and overall performance. why is everyone smiling?

Organization 186

Organization Outsourcing Leadership Hedge 186

Michael Lee Stallard

NOVEMBER 9, 2010

As human beings we have emotions, hopes and dreams, a conscience, and deeply felt human needs. This is the age of mind and strength. So often we focus on the tasks of our work and neglect the relational aspects. When we don’t, it is damaging to our mental and physical health and to the health of those around us.

Customer Loyalty 239

Customer Loyalty McCarthy Godin Self-aware 239

Michael Lee Stallard

JUNE 18, 2010

The culture Goodnight has fostered at SAS works because it meets human needs that are necessary to thrive at work: respect, recognition, belonging, autonomy, personal growth and meaning. When these needs are met, people thrive, individually and collectively. why is everyone smiling?

Conference 261

Conference Bottom-up Software Long-term 261

Miles Anthony Smith

DECEMBER 31, 2018

Drive: The Surprising Truth About What Motivates Us a Daniel H. Pink takes a unique approach, tapping into the human desire to direct our own lives while learning and creating. Keith argues the practicality and ethical aspects of servant leadership in this introductory book, "The Case for Servant Leadership."

Career 97

Career Books Servant Leader Leadership 97

Harvard Business Review

MARCH 30, 2016

Brilliant, hard-working machines will require job reviews every bit as much as lazy and toxic humans. Effective executives understand the productivity and customer loyalty future depends as much on motivating and managing their machines as inspiring their people. “Why would you treat them differently?”

Review 8

Review Kaplan Kaizen Performance Review 8