Remove Ethics Remove Human Resources Remove Incentives Remove Quality
article thumbnail

The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Sadly, this is what is thought of as “quality” in the digital age. Websites that sell products are digital platforms, not the arbitrators of quality in the business world. Quality is not something that managers assign others to achieve. Quality entails four concepts: Success is determined by conformity to requirements.

Quality 50
article thumbnail

The Big Picture of Business – Business Success Checklist

Strategy Driven

Make investments toward quality controls. Continuous quality improvement plan is annually updated, with measurable goals. Human Resources program is active, professional and responsive to the organization. Incentives-rewards-bonus plan is annually updated, with realistic, measurable goals. Running the business.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Eliminate Slogans, Exhortations and Targets

Deming Institute

Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force. Slogans are a way to say you care about quality without actually demonstrating you care. Gipsie Ranney, The Trouble with Incentives: They Work.

Deming 28
article thumbnail

Can Lean Manufacturing Put an End to Sweatshops?

Harvard Business Review

In the lean-manufacturing context, in contrast, assembly line workers learn to execute a variety of production tasks, take responsibility for product quality, and are encouraged to find ways to improve the production process. Workers tend to earn more and report higher engagement with their jobs.

article thumbnail

Ten Essential Tips for Hiring Your Next CEO

Harvard Business Review

Use an evaluation system that links the company’s strategic requirements with the prospects’ individual capacities and performance, with the latter focusing on their integrity and ethics, team building, execution excellence, shareholder return, and personal gravitas—and ability to work in the boardroom.

CEO 8