Remove Ethics Remove Human Resources Remove Products Remove Software
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7 Effective Strategies for Managing Customer Data

Strategy Driven

Product development, marketing, and pricing, among others, are all influenced by the data the business has. It should not be confused with customer relationship management software. To effectively manage customer data, you need to invest in your human resources. Be Ethical. Use a Customer Data Platform.

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Playing the Long Game: The Employee Retention Process in HR

HR Digest

Amidst their country’s tech talent shortage, HP Indonesia is doing its best to focus on its employee retention instead of acquisition efforts, according to Human Resources Online. Without hitting full productivity, employees often move on to the next opportunity, leaving companies to restart the hiring and onboarding process.

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Building a Software Start-Up Inside GE

Harvard Business Review

Is your company ready to compete in a world of smart, connected products ? ” In this world, customers expect their suppliers to surround their products with data services and digitally enhanced experiences. GE is now approaching $1 billion in new revenue annually from their expanded software and data activities.

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Autism's Competitive Advantage, and Challenge, in the Workplace

Harvard Business Review

SAP, the German software giant, announced that it hopes to hire hundreds of autistics as talented programmers and product testers. SAP''s Bangalore office saw its productivity increase after deploying autistic hires. Talk about turning a bug into a feature. There is a real risk that the cure could be worse than the disease.

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Predict What Employees Will Do Without Freaking Them Out

Harvard Business Review

In the quest to improve productivity and work life, the information that companies can analyze about you at work is limited only by software. They sent those customers ads for pregnancy related products. What could be wrong with helping pregnant women be aware of products or services they need, as early as possible?

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What Connects Coca-Cola, Lego, In-N-Out, Intuit, and Nike? Focus.

In the CEO Afterlife

This can mean expanding product lines, entering new markets and geographies, line extending brands, acquiring new businesses, creating projects, and adding layers of management to manage the self-created complexity. With 60% of annual sales coming from innovative new products, it is clear that LEGO has not been idle. In-N-Out Burger.

Apparel 100
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It’s Better to Avoid a Toxic Employee than Hire a Superstar

Harvard Business Review

And while some question whether such special treatment is appropriate , it’s clear that this group has outsize influence: high-performers have been estimated to be four times as productive as average workers, and research has shown that they may generate 80% of a business’s profits and attract other star employees.