Harvard Business Review

SEPTEMBER 19, 2017

I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. Happily fading from memory is the cliché that ethics and compliance teams effectively constitute a “business prevention department.” Metrics Are Not Your Friends.

Ethics 14

Ethics Short-term Long-term Supply Chain 14

HR Digest

JUNE 24, 2023

In this comprehensive guide, we will explore the concept of what HR analytics is, the benefits of HR analytics, HR analytics metrics and how it can transform businesses. The term Strategic Human Resource Management (SHRM) emerged as organizations recognized the critical role HR plays in driving business success.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Metrics emphasized speed. We made a number of operational changes to the call center.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

MAY 25, 2017

Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. Corporations are now taking a further step beyond objective metrics, which can be financial and nonfinancial, to include subjective measures — tagged as “soft.”

TSR 9

TSR Banking Committee Incentives 9

CO2

JUNE 29, 2010

Moreover, ethical followers can help leaders avoid making questionable decisions and high performing followers often motivate leaders to raise their own levels of performance. Brown-Nosers constantly check in with their leaders and operate by seeking permission, rather than forgiveness.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

OCTOBER 6, 2011

Our stakeholder-based strategy rests on the following key pillars: People: The human factor plays a central role in our operations, and thus our business growth must be tied to the growth of our people. We strive to build a long-time dedicated partnership and to share knowledge and experience with them.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

JULY 6, 2018

Who should be involved in decisions regarding business impact, regulatory compliance, technical approach, and even ethical values when companies integrate machine learning into business operations? Do different use cases require different types of explanations?

Compliance 8

Compliance Document System Learning-by-Doing 8

Harvard Business Review

OCTOBER 13, 2014

By forcing organizations to clearly articulate their goals and then to rigorously judge their decisions by those metrics, experimental tests can help managers avoid costly mistakes and can open up the consideration of other possible solutions. Change management Human resources Operations' That’s where experimental testing comes in.

Flextime 11

Flextime Call Center Human Resources CRM 11

Harvard Business Review

OCTOBER 18, 2011

They go by names like corporate social responsibility, sustainability, shareholder advocacy, social assessment and auditing, consumer action, government regulation, leadership development, ethics, realignment of incentives , attracting long-term investors , creating shared value , and more. treating suppliers as partners).

CEO 11

CEO Incubator Supply Chain Entrepreneur 11