Chart Your Course

AUGUST 14, 2012

There needs to be a system for decision-making and development of leaders and managers as well as the reinforcement of values, directions and performance expectations. Leaders in the organization serve as role models through their ethical behavior and personal involvement in planning, communicating and developing others. No excuses.

Newsletter 165

Newsletter Insurance Class Workshop 165

Harvard Business Review

DECEMBER 29, 2016

It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. many of us face an endless stream of ethical dilemmas at work. We were surprised that 30 leaders in the study recalled a total of 87 “major” ethical dilemmas from their career histories. Wells Fargo. Volkswagen.

Ethics 9

Ethics Company Emotional Intelligence Short-term 9

N2Growth Blog

NOVEMBER 23, 2010

In evaluating any relationship in the value chain I’m looking for value, talent, performance, leverage, efficiency, economy of scale, work ethic, integrity, character, discipline and many other traits irrespective of your skin color, age, etc. A sense of entitlement is not a substitute for work ethic and a desire to achieve.

Diversity 350

Diversity Blog Leadership Learning-by-Doing 350

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Metrics emphasized speed. Every spot on every line was visible to managers.

Organization 9

Organization Tactics Call Center Metrics 9

Harvard Business Review

AUGUST 10, 2018

James Wilson debunks the widespread misconception that AI systems will replace humans in one industry after another. How companies are using artificial intelligence in their business operations. Sustainers who ensure intelligent systems stay true to their original goals without crossing ethical lines or reinforcing bias.

Supply Chain 8

Supply Chain Technology System Engineering 8

Harvard Business Review

MAY 25, 2017

Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. Corporations are now taking a further step beyond objective metrics, which can be financial and nonfinancial, to include subjective measures — tagged as “soft.”

TSR 8

TSR Banking Committee Incentives 8

Harvard Business Review

DECEMBER 31, 2015

They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs. To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers. It was fully integrated into emergency room operations at St.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

JULY 6, 2018

Many efforts to apply machine learning get stuck due to concerns about the “black box” — that is, the lack of transparency around why a system does what it does. Sometimes it’s because technical teams need to identify and resolve bugs without disrupting the entire system.

Compliance 8

Compliance Document System Learning-by-Doing 8

Harvard Business Review

OCTOBER 6, 2011

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. Our stakeholder-based strategy rests on the following key pillars: People: The human factor plays a central role in our operations, and thus our business growth must be tied to the growth of our people.

Industry 10

Industry Strategy Supply Chain Long-term 10

CO2

JUNE 29, 2010

Moreover, ethical followers can help leaders avoid making questionable decisions and high performing followers often motivate leaders to raise their own levels of performance. Brown-Nosers constantly check in with their leaders and operate by seeking permission, rather than forgiveness.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

OCTOBER 18, 2011

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. Climate change, natural resource shortages, the growing gap between haves and have nots, and the fragility of financial systems are but a few of the critical problems it has spawned, and these are conspiring to become a perfect storm. What Can CEOs Do?

CEO 11

CEO Incubator Supply Chain Entrepreneur 11

Harvard Business Review

JULY 11, 2013

Enron owned the largest natural gas pipeline system in the U.S., Instead, the rating agencies downgraded Enron, the trading operations were forced out of business, $4 billion of debt was accelerated, and Enron was forced to file for bankruptcy. Ethics Failure Finance'

Price 8

Price Credit Rating Finance Chief Financial Officer 8

Great Leadership By Dan

SEPTEMBER 3, 2013

Just as performance metrics are closely scrutinized, leaders must gather data from employees to gather perceptions of the leader''s service to employees. Examples: an accounting manager could shadow HR for a day or an person in operations could learn more about the sales process.

Leadership Development 283

Leadership Development Development Planning Self-aware 283

Harvard Business Review

OCTOBER 13, 2014

Maybe you were contemplating a change in employment policies such as flextime or one in customer-facing processes such as a new billing system. When such simple randomization is not feasible due to logistics, ethics, cost, or sample size, more sophisticated analytical techniques can be employed.

Flextime 8

Flextime Call Center Human Resources CRM 8

Harvard Business Review

MAY 28, 2015

There is reason to worry that the reward system in our field, particularly in the publication process, is misaligned with the goals of good science. Citation metrics are widely used in faculty evaluations and routinely come up in tenure reviews. If not, whose interests does it serve? And whose interests should it serve?

Management 8

Management Retail Construction Ethics 8

HR Digest

JULY 14, 2022

A few ways we do this at Intel is through: RISE: In May 2020, we outlined our 2030 RISE strategy and corporate responsibility goals for the next decade to accelerate the integration of responsible, inclusive, and sustainable practices and innovative approaches in our operations and supply chain, across the technology industry, and beyond.

Diversity 52

Diversity Supply Chain Globalization Mentor 52

LDRLB

NOVEMBER 12, 2012

We also should not be offended when operations leaders demand the details of the effectiveness of the initiatives we roll out. Nothing is more frustrating to an Operations Manager than having to fight its own HR Department while trying to get something done. Another common frustration with HR Departments is regarding metrics.

Ulrich 137

Ulrich Metrics Report Storytelling 137