Remove FAQ Remove Finance Remove Operations Remove Tips
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10 Lessons That All New Business Owners Must Heed In The Modern Era

Strategy Driven

Use the following 10 tips to avoid the common pitfalls and you won’t go far wrong. #1. Supporting yourself with FAQs, chatbots, and fair returns policies will also help. However, any progress made in other aspects of the business will be rendered futile if the finances aren’t in good health. Your Approach To Operations Is Key.

Brand 116
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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks. Consider hiring a “customer operations” person to focus on automation full-time. I’ve just spent paragraphs talking about operations, analytics, and efficiency. What not to do.

Metrics 13