N2Growth Blog

NOVEMBER 23, 2010

Let me be clear: leadership and diversity should have nothing to do with one another. This blog was recently nominated for Kevin Eikenberry’s Best Leadership Blogs of 2010 , and I noticed recently that Kevin was taking heat from the gender police for having only one woman on the list of nominees.

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Diversity Blog Leadership Learning-by-Doing 292

RapidStart Leadership

NOVEMBER 14, 2017

As a friend of mine in the finance industry pointed out, successful teamwork under these conditions is all about finding creative ways to shrink the distance between you and the team. Maybe it’s a Monday morning phone huddle to set weekly goals, or a Friday video conference to share updates. Raise your leadership game.

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Team Power Bond Conference 156

N2Growth Blog

JANUARY 11, 2024

This calls for an individual with exceptional leadership qualities and cross-functional experience. The cornerstone attributes in a prospective CRO are leadership, strategic thinking, pragmatism, adaptability, integrity, and an entrepreneurial spirit. A successful CRO will have an impressive track record demonstrating these qualities.

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Long-term Due Diligence Quality Leadership Styles 235

N2Growth Blog

DECEMBER 21, 2010

I want to frame my thoughts on the topic of significance by beginning with an excerpt from my book “ Leadership Matters…The CEO Survival Manual “: “By the time you reach the CEO level you should be striving to move beyond success and towards significance. Did the attainment of your 2010 goals lead you closer to success or significance?

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Blog Succession Influence Brand 386

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric. Please keep in mind that the personal brands of business people are not immune to the phenomenon mentioned above.

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Brand Brand Management Blog Media 318

N2Growth Blog

MARCH 23, 2010

In today’s post I’ll address a key metric that all companies should be focused on – Customer Experience Management (CEM)… Before I go any further let’s get the semantical arguments out of the way…Some will claim that a well conceived CRM initiative includes CEM as a subset. You definitely nailed it.

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Blog CRM Management Brand 272

Strategy Driven

FEBRUARY 4, 2020

One aspect to consider is what kind of software your business should use to help achieve this goal. It can be a low-cost endeavor if you know how to strategize and plan properly, and there’s no downside to investing in performance metrics. Skills development courses can go a long way for the success of your leadership and business.

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Succession Asset Management Software Outsourcing 67

HR Digest

NOVEMBER 9, 2021

Our goal is to work shoulder to shoulder with each other to drive missionary change. . I can honestly say that, after working at several companies, we’re unique in the way our employees and senior leadership embrace challenges as genuinely as we do at Audible. Can you give a specific example?

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

Our goal is to work shoulder to shoulder with each other to drive missionary change. . I can honestly say that, after working at several companies, we’re unique in the way our employees and senior leadership embrace challenges as genuinely as we do at Audible. Can you give a specific example?

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

N2Growth Blog

AUGUST 12, 2010

He is one of my favorite leadership bloggers, and hopefully we’ll still be on speaking terms after this post. It is the responsibility of executive leadership to set the tone for great teamwork by putting forth a clearly articulated vision, and then aligning every aspect of strategic and tactical decisioning with said vision.

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Consensus Team Building Blog Team 325

HR Digest

OCTOBER 17, 2020

At this moment, most organizations are focused on helping their customers and employees with immediate safety and security needs, recognizing the immediate short-term financial impact on their end goals. According to a recent survey in USA Today, Americans are far more worried about their finances than their health amid the COVID-19 outbreak.

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Short-term Committee Incentives Long-term 59

HR Digest

OCTOBER 17, 2020

At this moment, most organizations are focused on helping their customers and employees with immediate safety and security needs, recognizing the immediate short-term financial impact on their end goals. According to a recent survey in USA Today, Americans are far more worried about their finances than their health amid the COVID-19 outbreak.

Short-term 52

Short-term Committee Incentives Long-term 52

Strategy Driven

APRIL 3, 2014

Write a captivating summary, do not use an objective, to showcase your strategic leadership abilities and implementation successes. We know you have impressive, measurable achievements, but don’t let the scientific metrics outweigh your business results and human capital accomplishments. You must appeal to all of these audiences.

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Tactics Execution Pharmaceuticals Human Capital 51

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. The same happens when an engineer is tightly managed on their code velocity — in making sure to reach their goal, the engineer becomes far less likely to be creative or raise problems. Metrics emphasized speed. Related Video.

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Organization Tactics Call Center Metrics 12

Harvard Business Review

MAY 29, 2012

The idea that corporations need a single purpose is based not in law, but in economists' arguments that unless we have a single, objective, easily-observed metric to judge how well directors and executives are running firms, corporate "agents" will run amok. There are few human activities whose success is measured by a single metric.

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Short-term Long-term Objective Customer Loyalty 14

Harvard Business Review

MARCH 8, 2011

I would recommend a few corporate household remedies: Refocus on the goal. Strategy only works if the primary goal is clear to everyone. Think about where your mistake has taken you, refocus on the true goal, and then re-chart a path towards achieving it. Gather more information and improve your metrics.

Strategy 14

Strategy Metrics Restructuring Finance 14

Harvard Business Review

OCTOBER 3, 2014

Identify the right metrics that “move the needle.” First, senior management should decide on the business goal for an analytics initiative and the key performance indicators to track that will put them on the right path toward success. Execution Information & technology Leadership' Establish a center of gravity for analytics.

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Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

SEPTEMBER 11, 2017

Your goal is success. Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e.,

Metrics 13

Metrics Engineering Efficiency Learning-by-Doing 13

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. Truly reliable feedback and metrics. Your CFO and finance team can take a leadership role here.

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Incentives Sample Customer Loyalty Metrics 10

HR Digest

JANUARY 19, 2023

Robinson recently received its World Finance Sustainability Awards 2022. Through a combination of efficiency projects and the use of renewable energy, we are on pace to reach our carbon emissions goal ahead of schedule. In fact, we are more than 90% of the way to our 2025 emissions reduction goal. The HR Digest: C.

Supply Chain 109

Supply Chain Human Resources Diversity Transportation 109

Harvard Business Review

JULY 29, 2014

Put the most strategic pieces into the hands of up-and-comers passing through the leadership-development revolving door? According to Prasad Setty, Director of People Analytics at Google, their goal is to have all people decisions driven by data. Finance Human resources' And HR’s credibility deficit doesn’t help the matter.

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CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. How People Get Ahead. What were the critical events, and what lessons did they learn?

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

JULY 11, 2017

Doing digital M&A right means upending the way most companies approach financing, due diligence, and merger integration. Let’s start with financing the deal. Meanwhile, because digital targets tend to be expensive, acquirers are limited in their ability to use stock to finance a deal. Sponsored by DXC Technology.

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Due Diligence Company Learning Curve Finance 8

Harvard Business Review

JULY 30, 2014

They don’t know how key decisions are made, and they have great difficulty analyzing why people—or whole parts of the organization—aren’t meeting the business’s performance goals.“. I strongly believe that excellence in talent, leadership, and capability requires an outside-in not inside-out perspective.

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Charan Human Resources Leadership Pipeline Decentralization 10

Harvard Business Review

AUGUST 17, 2017

Yet progress within organizations has been slow – there is still a lack of women and minorities in leadership positions, and certain industries like tech and finance are lacking diversity at all levels. created a program called Women and Opportunity that aims to develop women for future leadership roles at Gap.

Diversity 8

Diversity CEO Rogers Leadership Pipeline 8

Harvard Business Review

OCTOBER 3, 2018

The goal was to get feedback and strengthen the thinking to maximize the potential impact on growth. In the following months, the CMO began to look for opportunities where her team could proactively step “into the gap” — to take a leadership role on an opportunity that none of the other functions picked up.

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

MAY 5, 2016

” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation.

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Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. Dawn Baker at Dow is revamping leadership development offerings to ensure they mesh with their company's sustainability objectives.

Real Estate 8

Real Estate Constraint Entrepreneur Restructuring 8

Harvard Business Review

DECEMBER 21, 2011

Finance puts the systems in place to track the money coming in. Track team-based metrics and recognize salespeople not only for quarterly quota attainment, but also for making lasting contributions, say by working together to pursue business development opportunities with long-term payback. Your R&D group develops a unique new product.

Company 14

Company Market Penetration Long-term Short-term 14

Harvard Business Review

DECEMBER 13, 2012

Its goal was to promote greater sharing of ideas, information, best practice and innovative processes. Leadership recognized that business units and functions had effectively been allowed to ignore the rest of the enterprise. Significant opportunities and resources were left underexplored or untouched.

Incentives 8

Incentives Tools Benchmarking Innovation 8

Harvard Business Review

APRIL 18, 2012

He's also convinced that businesses' ability to shove costs onto society ( externalities ) is rapidly declining, that environmental, social, and corporate governance ( ESG ) metrics are here to stay, and that Canada's highly concentrated banking system is safer and better-regulated than ours. Got all that?

Metrics 12

Metrics Open-book Long-term Comparison 12

Harvard Business Review

NOVEMBER 23, 2016

Within a few years, we had dramatically turned around the organization’s finances, performance measures, and market share. We also had open questions in our surveys to give people an opportunity to express their concerns related to leadership, operations, compensation, and staffing. Our employees weren’t along for the ride.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

OCTOBER 6, 2011

Customers and suppliers: The ultimate goal of our business is not to sell products but to serve customers. Cold" metrics of monetary return are giving way to "warm" metrics of non-monetary return such as happiness, satisfaction, and influence. By competing on products, we respond to the market.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

OCTOBER 5, 2018

We also invested significant leadership time in performing final interviews for all roles — from medical assistants to physician leaders — to ensure that each team member would strengthen the team’s dedication. Put simply, they’re rewarded for doing well by our patients. Collaborative behavioral health.

Health Care 8

Health Care Metrics Cost Operations 8

Harvard Business Review

JUNE 8, 2017

Candidate centers must provide information including detailed clinical protocols, surgical-patient selection criteria, clinical registry participation (more on that below), information on multidisciplinary shared decision-making, as well as institutional and physician-level performance metrics.

Health Care 8

Health Care Participative System Cost 8

Strategy Driven

JANUARY 29, 2016

Vision : Define a picture of the desired future tailored to the unique needs and specific goals of the organization. Support : Enlist support from other functional areas within the organization, such as marketing, HR, finance and operations, as well as the external support from partners and customers.

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Metrics Marketing Strategy Case Study 50