Harvard Business Review

DECEMBER 5, 2017

The landscape for the delivery of health care in the United States is changing, but the traditional care-delivery players are not the change agents. The ramifications for traditional care providers typically dominated by hospitals is going to be big and may happen fast. Carol Yepes/Getty Images.

Health Care 8

Health Care Insurance Incentives Venture Funding 8

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

Health Care 8

Health Care Insurance Pharmaceuticals Incentives 8

Harvard Business Review

OCTOBER 24, 2013

The cuts have caused economic and other distress across the nation, including serious impacts within the health care sector. Consider the following impacts of sequestration on Federal health agencies and activities: Cuts to the FY13 budget: $1.71 Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth.

Health Care 8

Health Care Budgeting Pharmaceuticals Review 8

Harvard Business Review

NOVEMBER 15, 2013

In the mid-Atlantic region of the United States, an effort is under way to get insurers, providers, employers, and unions to cooperate in creating a system that can reduce total health care costs and premiums while achieving better outcomes. This continuing transfer from wages to health care does not reflect better value for money.

Health Care 8

Health Care Cooper Insurance Cost 8

Harvard Business Review

DECEMBER 16, 2016

Innovating for Value in Health Care. Exploring cutting edge ways to lower costs and improve quality. Mint aggregates financial information from disparate sources including banks, brokerages, and credit card companies to provide users with a comprehensive view of their finances. Insight Center. Leverage big data.

Health Care 8

Health Care Insurance Wireless Cost 8

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. Exploring cutting edge ways to lower costs and improve quality. Within a few years, we had dramatically turned around the organization’s finances, performance measures, and market share. Insight Center. Sponsored by Medtronic.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

JUNE 22, 2017

Kurt Newman became a pediatric surgeon because he was attracted to the innovative culture and the extraordinary variety of problems doctors encounter at children’s hospitals, as well as the dramatic recoveries children can make. The payback is so meaningful that it draws people who are creative and innovative and thinking differently.

CEO 8

CEO System Innovation Chief Financial Officer 8

Harvard Business Review

JUNE 6, 2016

Some business pundits today believe innovation ignites better in startups than in large, established corporations. In fact, a lot of big companies have proven they are better positioned than emergent firms to create and execute innovation, however on-fire a startup may be. Laura Schneider FOR HBR. ” I disagree.

Innovation 8

Innovation Company Transportation Software 8

Harvard Business Review

MAY 23, 2017

Nearly everyone in health care wants to cut waste and reduce unnecessary costs — until the conversation turns to advanced chronic illness and end-of-life care. Fears about “pulling the plug on granny,” no matter how ill she may be, have slowed progress toward value-based care. Insight Center.

Health Care 8

Health Care Sharpe Document Cost 8

Harvard Business Review

OCTOBER 1, 2013

Vital though near-term effectiveness is, the exchanges hold a longer-term potential—they can help reshape the organization, delivery, and financing of insurance. Simply put, we think that the health insurance exchange—supported at various times by both liberals and conservatives—may well fulfill the health reform dreams of both.

Insurance 8

Insurance Goal Health Care Long-term 8

Harvard Business Review

OCTOBER 17, 2013

As we in the United States juggle major structural and operational changes and try to secure our financial systems as revenues fall, we must keep our promise of safety and high quality to every patient, every time. I’ll look at the dashboards or other quality reports they use to measure performance. Ask four questions.

Crisis 8

Crisis Health Care Quality Welch 8

Harvard Business Review

NOVEMBER 13, 2017

Not long ago, many services such as tax accounting were delivered episodically and in-person, as most health care still is today. Health care has proved resistant to a similar transition, although everyone would benefit. And we describe steps needed to overcome these obstacles, lowering costs and improving quality.

Health Care 8

Health Care How To Insurance Incentives 8

Harvard Business Review

SEPTEMBER 18, 2013

Several lessons have emerged from this experiment that are applicable in medical training and, indeed, throughout health care. Any patient can tell you that health care providers are uneven at best in their greeting and communication skills. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth.

Training 8

Training Health Care Leadership Education 8

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement.

Health Care 8

Health Care COO Operations Storytelling 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. Martin’s Point Health Care-Bangor.

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

OCTOBER 17, 2011

I have long believed that innovation is not just about creating new products or services; it's also about rethinking the very nature of an organization's relationships. At Starbucks, this shift is values can be seen in the health-care coverage and stock options we have long offered to part-time employees.

Health Care 13

Health Care Innovation Crisis Brainstorming 13

Deming Institute

SEPTEMBER 15, 2016

Hunter: an Innovator and Catalyst for Quality Improvement. Related: A Historical Look at Deming’s Career: Lecture by J. Stuart Hunter – Books and articles by Roger Hoerl – The Importance of Management Improvement – William G.

Rogers 28

Rogers Deming Six Sigma Engineering 28

Harvard Business Review

OCTOBER 5, 2018

How would we deliver care to a population overburdened with severe mental illness, food insecurity (the lack of consistent access to enough food to lead an active, healthy life) and early-onset chronic diseases — and do so in locations as disparate as Tennessee and Iowa? The Future of Health Care. Insight Center.

Health Care 8

Health Care Metrics Cost Operations 8

Harvard Business Review

MAY 5, 2016

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. Quality of talent matters far more than quantity of employees. How best to draw actionable inspiration from Grove?

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

SEPTEMBER 29, 2015

This structural power shift is not unique to expensive automobiles; it holds for any and every industry where consumers, customers, and clients demonstrably care about getting their money’s worth. In food, as well as finance, activists will have to marry meaningful analytics to ideology to spark interest and wield influence.

Due Diligence 8

Due Diligence Automotive NGO Incentives 8

Harvard Business Review

DECEMBER 4, 2015

As health care reform evolves, large public institutions that offer a health safety net have some advantages over privately owned enterprises. Those are all assets in an era of health care reform. I head one of these institutions: Dallas-based Parkland Health and Hospital Systems. Insight Center.

Health Care 8

Health Care Innovation Insurance Cost 8

Harvard Business Review

NOVEMBER 16, 2016

Underlying the program were two critical premises: First, that unhappy patients often sit in silence, and that giving them a voice will reveal unsuspected opportunities for improvement; and second, that patient experience and quality of care are linked. Innovating for Value in Health Care. Increasing Quality.

System 8

System Quality Long-term Short-term 8

Harvard Business Review

OCTOBER 6, 2011

The perception has been eroding our industry's image and has caused many in our industry to assume that R&D, innovation, and social contribution are unaffordable luxuries in a fiercely cost-based competitive game. This philosophy has started to take its toll.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

DECEMBER 12, 2016

The starting point for achieving value in any health care system is to measure outcomes. Through regular interaction with our global network of value innovators, we at the International Consortium for Health Outcomes Measurement ( ICHOM ) have developed a 10-step implementation “blueprint” that any provider can follow.

Health Care 8

Health Care Committee Compliance Project 8

Harvard Business Review

FEBRUARY 15, 2012

Innovation and entrepreneurship : The U.S. But government policy in health care, intellectual property, financial regulation, and antitrust — among other areas — all needs to take better account of the needs and challenges of entrepreneurs. Finance: The financial sector has come to play too big a role in the U.S.

Outsourcing 11

Outsourcing Education Policies Operations 11

Harvard Business Review

NOVEMBER 23, 2010

Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 30, 2010

Earlier this fall, The New York Post ran a story guaranteed to raise hackles among parents anxious about the quality of their childrens education in the public schools. Earlier this fall, The New York Post ran a story guaranteed to raise hackles among parents anxious about the quality of their childrens education in the public schools.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. Matthew Eyring , Chief Strategy & Innovation Officer of Vivint Inc.

Franchising 12

Franchising CEO Business Model Strategy 12

Harvard Business Review

JANUARY 13, 2017

“You overcommit because you are ambitious or you want to impress your boss, but then when you fail to deliver — or deliver work that is rushed or of poor quality — it sends a message that you are not reliable.” ” After working in health care for nearly a decade, she was at a breaking point.

How To 8

How To Project Advice Case Study 8

Harvard Business Review

DECEMBER 6, 2016

The quest to contain health costs while improving the quality of care typically focuses on service delivery, such as reducing unnecessary or harmful medical procedures. Think of it as the “ community cure ” for health care. Think of it as the “ community cure ” for health care.

System 8

System Health Care Cost Short-term 8

Harvard Business Review

OCTOBER 22, 2015

In the last six years, a Harvard Business School team has worked with dozens of health care organizations to help them understand the true costs of their treatments for many medical conditions. One of the team’s central findings is that TDABC cannot be delegated to the finance function. Gain senior leadership support.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

NOVEMBER 15, 2013

There is strong bipartisan consensus that our current level of health care spending does not deliver sufficient value in terms of individual or population health. Since there is more than enough money in the system, our attention should turn from how much we spend to how well we spend our health care dollars.

Cost 8

Cost Health Care Insurance Short-term 8

Harvard Business Review

OCTOBER 17, 2017

Many adult health care outcomes are shaped in childhood. Current models of pediatric primary care do little to address these “non-medical” causes and consequently have been largely ineffective in preventing adult disease. Reforming primary care pediatrics therefore has great potential for improving overall U.S.

Health Care 8

Health Care Metrics Efficiency Absenteeism 8

Harvard Business Review

DECEMBER 17, 2015

Medicine is fraught with anachronistic administrative structures, as well as competing and redundant decision-making processes involving many stakeholders (the hospital, doctors, nurses, compliance, finance, and others) who often work in silos and have differing goals. Leading Change in Health Care. Insight Center.

Health Care 8

Health Care Diversity Proposal Document 8

Harvard Business Review

NOVEMBER 11, 2013

Department of Health and Human Services, in a study conducted by the National Institute of Child Health and Human Development, the majority of American day care providers ranked fair or poor and only 10% were deemed of high quality. In addition, the cost of care has doubled since the 1980s, according to the Census Bureau.

Policies 8

Policies Health Care Education Career 8

Harvard Business Review

SEPTEMBER 28, 2015

“Paying for value” is one of the most overused tropes in health care today. To those who pay the bills — employers, health plans, and even the government — value often means paying as little as possible for services. Tell us what health-care content you’d like to see more of from HBR.

Health Care 8

Health Care Short-term Insurance Long-term 8